Sometimes it’s not about companies making mistakes it’s how well they communicate and rectify them. My parcel was left outside by a third party delivery company…and Alex at Victorian Cornice was brill... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Sometimes it’s not about companies making mistakes it’s how well they communicate and rectify them. My parcel was left outside by a third party delivery company…and Alex at Victorian Cornice was brill... Voir plus
L'entreprise a répondu
Currently very unhappy. I placed an order start of October, receipt received with money taken on 6th October Emailed them for a delivery update 25th Oct, no response Called them today and no answer... Voir plus
Amazing company and first class customer service. Ordered too many samples and they picked it up on the order and refunded me. You don’t normally get this level of customer service as companies normal... Voir plus
L'entreprise a répondu
Excellent levels of Customer Service - I got straight through on the phone and fast responses by email. As I had over ordered, (prior to teh product being sent out) a refund was issued without del... Voir plus
L'entreprise a répondu
Specialist manufacturer, distributor, and installer of fibrous plaster and lightweight mouldings and panels around the UK. Main products: Cornice and coving, panels, ceiling roses.
81 Newtown Middleway, B6 4JX, Birmingham, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Used Victorian Cornice before and was more than happy with the quality. From order to delivery was also really quick.

Réponse de Victorian Cornice
Great service very helpful Delivery sorted wright away no waiting for weeks definitely recommend.

Réponse de Victorian Cornice
Super speedy service from start to finish. Quote came in under 24 hours. Made & fitted by the the following week! Love our new cornice it has brought back the character our room was missing!

Réponse de Victorian Cornice
How pathetic. I only ordered a sample. Supposedly free but the postage etc pushed it up to six quid. Fair enough in this day and age with postage costs as they are I suppose we can't expect companies to post things for free anymore. Anyway the sample WAS useful and I will measure up and order the required lengths of coving shortly. THEN it might be worth looking at my review as the postage is £20!!!

Réponse de Victorian Cornice
THe purchased items arrived quickly and were well packaged
The team responded to my email enquiry quickly
The only thing that could be ikpmroved is that it was not easy to track my package or get a sense of delivery time when I purchased the item

Réponse de Victorian Cornice
Good quality cornice, delivered quickly, quite easy to put up, transformed room. Couldn’t be better!

Réponse de Victorian Cornice
Great job - really friendly team and the installation went well. I was really pleased to have the opportunity to cast a small number of the ceiling rose sections and staff could not have been more patient and helpful.

Réponse de Victorian Cornice
Superb quality product but at a ridiculous price. The personal delivery from 50 miles away doubled the price of the product. Sort out a better delivery system.
The rather steep cost for putting in a central hole in the ceiling Rose was not done, fortunately I did the job myself in ten minutes.

Réponse de Victorian Cornice
Great service provided by Nigel. We needed Cornice within quick time scale. Nigel arranged the quote and processed the order swiftly.

Réponse de Victorian Cornice
Product was a good value and good quality but delivery charges we're extortionate for such a small order.

Réponse de Victorian Cornice
Great way to cover old skirting boards at a decent price as well. Very easy to install as well.

Réponse de Victorian Cornice
Excellent levels of Customer Service - I got straight through on the phone and fast responses by email.
As I had over ordered, (prior to teh product being sent out) a refund was issued without delay and completely hassle free.
We had ordered some Coving this time - it looks stunning in our Victorian home, and practically matches the ornate coving that was orifinally installed.
Very happy

Réponse de Victorian Cornice
Prompt service.... fast response to order request followed up by emails.

Réponse de Victorian Cornice
Great team, beautiful pieces!

Réponse de Victorian Cornice
I ordered various sample pieces before finally deciding on the final designs, each time these arrived promptly and well packaged. The ordering process was simple, and any information or queries I had were answered swiftly by the office manager. The process of having my cornice and roses fitted went to plan smoothly and professionally from start to finish, the two fitters sent to do the work were first class and an absolute credit to the company. Each day when they had finished they cleaned up the area they had been working in before they left, this is a dirty and messy job to have done but the lads did their upmost to keep the mess to a minimum.
I was delighted with how everything looked once the work was completed, and I would highly recommend this company to anybody who is thinking of having coving fitted in their home. I went with the plaster cornice as my house is a Victorian property and I wanted to restore it's original look as best as possible, it wasn't the cheapest option but worth every penny spent for the results I received.

Réponse de Victorian Cornice
Victorian Cornice have done a fantastic job for us! They have made plaster cornice for the interior of our newly renovated Victorian home and when our contractor decided it was a too big job for them to fit it they came to fit at short notice. They came back twice to fit the cornice in our ground rooms and then the exterior cornice. Both Hollie in the office and the fitters have been very helpful, professional and friendly. The perfect customer experience! Thank you!!

Réponse de Victorian Cornice
Amazing company and first class customer service. Ordered too many samples and they picked it up on the order and refunded me. You don’t normally get this level of customer service as companies normally just want your money. Not this company, there ethics come before profit which is so refreshing to see. Hollie is absolutely amazing. Thank you so much.

Réponse de Victorian Cornice
Currently very unhappy. I placed an order start of October, receipt received with money taken on 6th October
Emailed them for a delivery update 25th Oct, no response
Called them today and no answer and message to start a voice message can not be left
Sent another email - getting very concerned to my order and my ability to finish my DIY project before Christmas
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.