Ordered some goods on 30-05-2025 and all safely received the next day (items very well wrapped so all OK). No problem in awarding these guys 5* - full credit where deservedly due...
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Lisez les avis des autres
Order 3 sets of lights, great price, beautiful lights, great quality and quickly dispatched. I then had a change of mind for the colour scheme in one room. I enquired about exchanging 2 set for a d... Voir plus
We have flush fitted glass 'globe' lamps. Normal 15W LED bulbs are too big to fit these. Vintalite supplied 15W 'dome' LED bulbs that fit inside the 'globes' perfectly. Their 'chat' feature allowed me... Voir plus
Didn't get the item advertised online. I received a MDF toilet seat what was meant to be plastic, it had a different picture on, different hinges, was anything like the description or photos of the to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the UK's Largest Lighting shop for your home decor,✓Pendant ceiling lights✓Flush mount lights✓Vintage lights ✓LED Bulbs ✓Cables ✓Ceiling Lights ✓Pipe Lights ✓Wall lights ✓Spider Lights, Spend £30 for Free UK Delivery.
Coordonnées de contact
124 Bruce Road, CV6 2LG., Coventry, Royaume-Uni
- +44 24 7711 8722
- admin@vintagelite.co.uk
- www.vintagelite.co.uk
Recent order from Vintagelite
Ordered some goods on 30-05-2025 and all safely received the next day (items very well wrapped so all OK). No problem in awarding these guys 5* - full credit where deservedly due...
30 mai 2025
Avis spontané
Great service & price
Great service & price. The three pendants ordered came quickly & well packaged, a small part was missing from one light & it was very easy to get in touch & the said part was sent out express delivery.
17 février 2025
Avis spontané
Think twice when buying from unscrupulous and nameless shops
Always prioritize reading negative reviews before buying from unfamiliar sellers. It's worth paying a little extra for reliable service and timely delivery. For instance, I ordered an E27 light holder, but it hasn't even reached Royal Mail. There have been no updates, emails about delays, or estimated delivery times provided.
7 janvier 2025
Avis spontané
Réponse de Vintagelite
Thank you for taking the time to share your experience. I’m sorry to hear that you were dissatisfied with the service.
According to our delivery records, your parcel was delivered on the 15th of January.
We understand how frustrating delays can be.
If there’s anything we can do to resolve this issue or if you need further assistance, please don’t hesitate to contact us directly.
Faultless experience
Order 3 sets of lights, great price, beautiful lights, great quality and quickly dispatched. I then had a change of mind for the colour scheme in one room. I enquired about exchanging 2 set for a different colour. Customer service was excellent, quick, friendly and helpful. Was a seamless experience and I had the exchanged lights within a few days. Absolutely delighted with the whole experience.
12 décembre 2024
Avis spontané
Globe Bulbs.
Great customer service and the product was perfect for our lights!⭐️⭐️⭐️⭐️⭐️
11 décembre 2024
Avis spontané
Very Satisfied Customer
My recent experience with Vintagelite customer service was excellent!! My item arrived damaged and they were very prompt in sorting a replacement and they also ensured it arrived on time. Excellent service and Extremely professional and friendly. I’ve bought from them before and will definitely be buying again!
Thanks again Vintagelite!!
27 octobre 2024
Avis spontané
Had a few bulbs delivered that did not…
Had a few bulbs delivered that did not work and Ashee was great in response as well as rectifying. Quick, speedy and professional!
7 octobre 2024
Avis spontané
Amazing speed, service and satisfaction!
Amazing service. Not only was the price very competitive, but the speed of delivery was amazing.
Even with a slight error in the order everything was sorted very quickly and easily... I wish all companies worked this well in their customer services department.
I would not hesitate to recommend this company or its products.
11 septembre 2024
Avis spontané
Excellent customer service
Excellent customer service by Ashee at Vintagelite.
Item was not quite as described on website, so contacted Vintagelite and the replacement part was sent straight to me, would definitely shop here again.
Light fittings look fantastic & just what I wanted.
29 août 2024
Avis spontané
Excellent service and good quality…
Excellent service and good quality light fittings. Items arrived in a couple of days but one was slightly damaged by courier during transit. Contacted vintagelite and they sent out a replacement promptly. Would strongly recommend Vintagelite. Will buy again.
15 juillet 2024
Avis spontané
Great customer service and quick…
Great customer service and quick delivery.
15 juillet 2024
Avis spontané
100% Happy with Vintagelite
We have flush fitted glass 'globe' lamps. Normal 15W LED bulbs are too big to fit these. Vintalite supplied 15W 'dome' LED bulbs that fit inside the 'globes' perfectly. Their 'chat' feature allowed me to choose the perfect solution.
21 mai 2024
Avis spontané
DIDN'T GET WHAT WAS ADVERTISED AND RECIEVED TOTAL RUBBISH!!!!!!
Didn't get the item advertised online. I received a MDF toilet seat what was meant to be plastic, it had a different picture on, different hinges, was anything like the description or photos of the toilet seat. The advertised toilet seat was a quality acrylic seat with quality hinges and was photographed and described as such and I received a CRAP MDF SEAT! SCAMMERS BEHAVIOUR!!!!! And you haven't changed anything because I just looked. You have sold out of toilet seats. That's probably why you took so long to answer. LYING AGAIN!!!! AVOID THESE SCAMMERS!!!!!
26 février 2024
Avis spontané
Réponse de Vintagelite
Dear Kevin Phillips
We sincerely apologize for the inconvenience you've experienced with your recent purchase. It's truly disheartening to hear that the item you received did not meet your expectations and was not as described.
Upon reviewing your feedback, we have taken immediate action to rectify the discrepancy in our product description. We understand the importance of transparency and accuracy in our listings, and we deeply regret any confusion or frustration this may have caused.
In order to make this right for you, we have corrected the description to accurately reflect the materials and features of the product. Additionally, we are more than willing to offer you a full refund or exchange for a product that meets your specifications.
Our goal is to provide our customers with high-quality products and exceptional service, and we are committed to ensuring your satisfaction. Please don't hesitate to reach out to our customer service team so that we can further assist you with resolving this matter.
Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding and patience as we work to improve our processes.
Superb
No hassle service, really quick delivery, excellent range to choose from, excellent prices and real quality too. I need to return a shade as it doesn't fit right where I need it but that is hassle free too. Would definitely order again.
11 octobre 2023
Avis spontané
Réponse de Vintagelite
Many thanks for your review. We are always ready to provide our service
Highly recommended
Quick delivery, excellent quality light bulbs and top customer service. Highly recommended.
13 septembre 2023
Avis spontané
Réponse de Vintagelite
Thank you for your review; stay in touch with us :)
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