Save yourself some time, money, and headache
I placed my order on June 7, 2025, and received a shipping notification on June 9, 2025. The cameras were delivered on June 20, 2025. Long delivery time. When they arrived, I unpackaged them and felt how light and flimsy they were. There was no SD card in the slot, but I could have sworn the description stated it came with a 32gb card. If I had kept the cameras, I would have to wait even longer to record anything, rendering these cameras useless until I received SD cards. The online picture and instruction manual show an HDMI port on the left side, which I could never find. Next, I installed the camera in my SUV, plug it in, and it turns on. I head down the road and pull up to a traffic light. The image does not capture the traffic light unless you point the camera upward, but then you won’t have a view of the road or the front end of your car. I will say the resolution was great, but useless if I can’t see the road, cars, or traffic lights in one view. Once home, I uninstall the camera and package it back up exactly like the other one that I left in the box. To initiate a return, you have to send the company an email. They responded quickly and said they would refund 20% of my money to keep the cameras. I declined the offer. They came back and offered 30%, to which I declined, then 40%. No thanks, I just want my money back because your webpage states “30-day money back guarantee.” Not true! They emailed me back and stated there would be a $5 restocking fee to return each camera, which is more than I think the camera is worth. I reminded them of their policy, to which they replied they only honor that if the package was damaged. Then I am told that I have to pay my own return shipping. What a scam! I paid a total of $133.59 on 06/07/25 for the cameras, including a shipping fee of $14.95. To return the junk cameras, I paid $21.21 in shipping fees, and I am supposed to be refunded $112.24. I don’t understand their math, but I lost $42.56 on these cheap-made cameras. Don’t make the same mistake I did! Save yourself some time, money, and headache by ordering from a company that you know will honor their guarantees and has free, fast shipping and returns. Oh, and I am still waiting on my short-changed refund.
20 juin 2025
Avis spontané