Vodafone UK - Airdrie Avis 

123
•
TrustScore 5 sur 5

4,9

66 Graham Street, ML6 6DB Airdrie, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were very polite, very embracing, and made sure they answered every question and helped me get connected to the internet, as well as giving me very good discounts. I recommend that peopl... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had to visit and sort out contracts for the family and couldn’t fault the experience. All the staff were unbelievably courteous and took time to explain our options and helped transfer our old numbe... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 66 Graham Street, ML6 6DB, Airdrie, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(123)

39 632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Outstanding Customer Service

Had to visit and sort out contracts for the family and couldn’t fault the experience.
All the staff were unbelievably courteous and took time to explain our options and helped transfer our old numbers onto the new contracts.
Couldn’t fault the customer service levels and experience we had in store. 10/10

14 août 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hey Ian,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My voxi sim did not activate and…

My voxi sim did not activate and received a great help with setting up a new one.

11 août 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Thanks for your feedback Cezary. It's great to see we were able to get your new SIM set up.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

New deal on phone

The boy Aaron was great he set me up with a new contract and have me a great price for my SIM. Thanks Aaron very lovely and courteous boy.

8 août 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey Annmarie,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service in the Airdrie Graham Street store…

Amazing customer service in the Airdrie Graham Street store yesterday (ML6 9XA)
Brian took time patience and effort to redeem enough from my waterlogged phone to transfer to a new phone
Have to say anytime we have gone into this store the two young men are so welcoming and helpful Would never dream of moving to anyone other than Vodaphone when this level of customer service is obviously the norm as other customers were leaving happy and grateful

2 août 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey Isabel,

Thanks for letting us know what an amazing job Brian did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely staff very informative.

Lovely staff very informative.

All round good experience helped me through every part of the process would buy again 10/10

22 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hi Callum,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My plan had expired and had to make a…

My plan had expired and had to make a decision to change or stay with Vodafone.
Speaking with Paul in your Airdrie shop I was happy to stay. He explained everything clearly and explained my options. Very helpful assistant.

6 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely and helpful staff

Very helpful in choosing the right phone package deal that suits me.

1 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hi Dehila,

Thanks for your review for our store. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great experience very helpful and…

Great experience very helpful and informative 5/5 ⭐️

28 juin 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hey Jim,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience today young…

Had a great experience today young gentleman was fabulous x

28 juin 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey Ellen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service thanks very much

28 juin 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hey Tom,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful young knowledgeable staff member

Staff member was really friendly and done what I asked for and more. Even though he was really young he was knowledgeable and helped and explained things so that i could understand thoroughly. Even got a better deal one satisfied customer.

26 juin 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hi Anthony,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A great service and got an amazing…

A great service and got an amazing really from Ryan thank you so much

26 juin 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hi Alan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My guy was 10/10 on the coms made my…

My guy was 10/10 on the coms made my experience superb

31 mai 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hey, thank you for your support and awesome feedback.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to activate a.sim.card for a…

Went in to activate a.sim.card for a vulnerable person and staff were excellent and professional helping us out in no time at all

3 mai 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hey Nathan,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hi Olivia. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Airdrie store was great today

Airdrie store was great today, had a new SIM card sent out two days, it wouldn’t work so they swapped it over no problem and activated it for us right there and then. Would highly recommend

22 avril 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey Lindsey. Thank you for your review for our Airdrie store team. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great store!

Advisors were very friendly and knowledgeable on products and services and made great recommendations personal to me! 5 stars!⭐️

11 avril 2023
Avis spontané
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Réponse de Vodafone UK - Airdrie

Hey Nicole,

Thanks for taking the time to leave suck a lovely review! If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The definition of fantastic customer…

The definition of fantastic customer service.

4 avril 2023
Avis spontané
Logo de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Hi Jamie,

Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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