I have been very impressed by the customer service I received in-store from Sammy today. I had damaged my iPhone and he identified the issues with it then gave me options for a new replacement phone... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement116 George Street, WA14 1RF Altrincham, GB
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Lisez les avis des autres
Ibz in the Altrincham store was absolutely first class with me today. Couldn't do enough for me and i hope he gets the recognition he deserves. First class service and experience. Thank you
L'entreprise a répondu
Visited Altrincham vodaphone on 7th and 10th sept. Ordered anew I phone and contract. Excellent service from Josh ( branch Manager) detailed information and wonderful service. Supplied all the details... Voir plus
L'entreprise a répondu
As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Altrincham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
116 George Street, WA14 1RF, Altrincham, Royaume-Uni
4,9
Excellent
168 avis
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Les gens ont aussi consulté
Ibz and the rest of the team were…
Ibz and the rest of the team were really professional, efficient, super friendly and gave lots of great advice. Would highly recommend going into the store.
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Maddison,
Thanks for the lovely review and fantastic support for Ibz and the rest of the team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience with Ibz manged been…
Great experience with Ibz manged been with voda a few years now and he managed to get me cheaper contract as I was paying over the odds for it.... great with my sen child.
Thank you loads
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to the Altrincham store for a…
Came to the Altrincham store for a phone upgrade Josh and Sami were really informative helpful and patient.
Thank you
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Sharon,
Thanks for the lovely review and fantastic support for Josh and Sami.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always great service at altrincham…
Always great service at altrincham branch. So helpful sami was excellent at explaining everything and very clear with good humour and smile.josh was in the background also helping out they make a great team. Thanks so much
18 novembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We appreciate you taking the time to leave us such a fantastic review.
Thanks,
Vodafone Social Media Team
Brillant service cant fault the time…
Brillant service cant fault the time tsken to get my phone set up.thank you sami
3 novembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hi. We're happy to hear that you received brilliant service and your phone setup was completed to your satisfaction. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Guys Ibz and Sam were both great the…
Guys Ibz and Sam were both great the whole time. Great knowledge and friendly!
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent customer service
Ibby at the Altrincham store was extremely knowledgeable, helpful and professional. It the best customer experience at this branch ever. I have been with the Altrincham branch for over 15 years.
Fazila Sciberras
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Amazing experience
Amazing experience, my old phone was running slow and I didn't have enough storage. Ibby helped me get a new device for the similar price that I'm currently paying and also helped me transfer everything over from my old phone to the new phone.
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Janet,
Thanks for the lovely review and fantastic support for Ibby.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh very knowledgeable and made the…
Josh very knowledgeable and made the renewal process super easy, very pleased with the outcome he is an asset to your team
1 octobre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mikie was really helpful and got me a…
Mikie was really helpful and got me a great
19 septembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Unbelievably helpful
Sami was really helpful. Really professional and explained everything clearly
10 septembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Michael,
Thanks for the lovely review and fantastic support for Sami.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well yesterday I thought I would go…
Well yesterday I thought I would go back to Vodafone heard they improved. How wrong was i ! Took a deal sim only told the adviser I had my pac code but as I haven't got a Vodafone sim i wont get it ported over the adviser said its fine I can port the number next week just give it me now I did i signed up for a 18month deal sim only come off the phone and get text messages thank you for your two orders!!! Then a text saying my number port was happening today ! Loads of calls to Vodafone. Sorry too late but go and get a sim from a Vodafone shop I go to the shop only to be told sorry because the port is happening we don't have a number so cant give you a sim card!!!!my text messages saying my sim is being delivered today guess what no it hasn't i knew it wouldn't arrive now my number has ported but no sim so yes you guessed it back to Vodafone shop tomorrow morning to try and get a replacement sim. If not I have to wait for the sim to come as soon as it arrives I will be requesting my pac code and cancel it awful company and service obviously nothing has changed so now ive no way of making calls .disgusting and already looking for another provider the staff at altrincham was good update my sim card arrived this morning!back to Vodafone altrincham both the guys in there was great and very understanding. They tried both sims put the right one in and am up and running sorry I couldn't remember their names but both were a credit to Vodafone altrincham store maybe put these guys on the phone lines they will get you more better reviews and customers!thanks again guys appreciated what you done for me. Vodafone try learning more from the two guys in customer service
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're sorry to hear about the issues you've experienced with your recent order and number porting. It's not the experience we want for our customers.
If we can help with anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Ibby was very helpful
Ibby was very helpful , great customer service . Got we a great deal with my phone and broadband . Very polite
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service from Ibby
Amazing service from Ibby. Helped me find a new phone for the price range I was after also helped me move over my old stuff to my new phone.
3 septembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
Thank you for your review. We're happy to hear that you received amazing service from our agent Ibby.
Vodafone Social Media Team
Sami was absolutely fantastic
Sami was absolutely fantastic! He was very, very, helpful. Would recommend 100%
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Help with Broadband switching
Josh was brilliant sorting out my new Vodafone broadband. A mine of information and very efficient.
30 août 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
We had excellent service from Sami
We had excellent service from Sami, he is a credit to your company
23 août 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.
Thanks,
Vodafone Social Media Team
Fantastic service
Fantastic service, very helpful indeed. Will certainly keep using this business in Altrincham. Thank you very much
11 août 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Amazing Service from Ibby
Amazing Service from Ibby. Ibby helped me bring my contract prices down on all my products with a new phone. Would highly recommend him.
16 août 2025
Avis spontané
Réponse de Vodafone UK - Altrincham
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Altrincham
Hey Rosemary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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