My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus
L'entreprise a répondu
39 High Street, SP10 1LP Andover, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus
L'entreprise a répondu
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Voir plus
L'entreprise a répondu
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Voir plus
L'entreprise a répondu
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
39 High Street, SP10 1LP, Andover, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jake was very helpful in helping me get a new phone

Réponse de Vodafone UK - Andover
Josh was a great help from the moment I walked into the store. Very happy with the service I received

Réponse de Vodafone UK - Andover
Excellent service today in the shop today. Robbie was able to find and fix the issue on my phone with rapid speed. Thanks for a wonderful and speedy service!

Réponse de Vodafone UK - Andover
Great experience in Vodafone recently! Paige was very welcoming & friendly, she explained everything so clearly & got us a really good deal- thank you

Réponse de Vodafone UK - Andover
My experience in Andover Vodafone today was really good and helped put my mind at ease. I sat with Robbie and he was really nice and very knowledgeable

Réponse de Vodafone UK - Andover
Went in to Vodafone today to pick my new phone and for help to transfer my information from my old phone. Thank you Robbie for your help and patience with me learning how to use my new phone.

Réponse de Vodafone UK - Andover
Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!

Réponse de Vodafone UK - Andover
Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.

Réponse de Vodafone UK - Andover
Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover

Réponse de Vodafone UK - Andover
I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.

Réponse de Vodafone UK - Andover
Refused to give me a receipt for my router return, I wont be happy if you charge me.

Réponse de Vodafone UK - Andover
Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.

Réponse de Vodafone UK - Andover
Terri was really helpful with explaining my contract

Réponse de Vodafone UK - Andover
Paige was so helpful and provided me with excellent customer service, thank you

Réponse de Vodafone UK - Andover
Jake was a lot of help and got me the best price for what was needed

Réponse de Vodafone UK - Andover
Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.

Réponse de Vodafone UK - Andover
Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.

Réponse de Vodafone UK - Andover
The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.

Réponse de Vodafone UK - Andover
Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.

Réponse de Vodafone UK - Andover
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.