Vodafone UK - Andover Avis 

535
•
TrustScore 5 sur 5

5,0

39 High Street, SP10 1LP Andover, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 39 High Street, SP10 1LP, Andover, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

535 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(535)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ross was helpful and helped with…

Ross was helpful and helped with sorting my new phone out

16 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ross —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was extremely helpful

16 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to the Andover store again…

I went in to the Andover store again today to pick up my new phone and was delighted to have been helped with swapping over to my new phone. It was Rob that helped me this time and he was wonderfully informative and showed me what my new phone can do. A big thank you for a wonderful service!

15 mars 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Shirley,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob was really helpful

Rob was really helpful, thank you!

13 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Terri was very knowledgable and really…

Terri was very knowledgable and really helpful in my query and helped me get my new phone

12 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Tony,

Thanks for the lovely review and fantastic support for Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua was really helpful

Joshua was very nice and knowledgeable, he was happy to ask a colleague for some assistance rather than try to fumble through , which was great .
Lovely guys in the shop, had a laugh also .
Great customer service
Fixed my problem.

11 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Katie,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was brilliant sorting out my old…

Josh was brilliant sorting out my old phone

9 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional

Professional, understanding, and an extremely caring young man who was incredibly helpful and gave excellent advise.
Thank you

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Anna,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful staff

Popped into the store to sort a 2nd sim, Ross was super helpful and got me sorted.

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Lily,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Experience

I was served by Robbie, a very knowledgeable and friendly person. Very polite & provided an excellent customer service.

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Springergirl, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful service from ross

Extremely helpful service from ross

6 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Vivien ,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was very helpful and polite

6 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Julie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

josh was great for transfer

josh was great for transfer

6 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

That's great to hear Margaret, thanks for the review.

Vodafone, Social Media Team

Noté 5 sur 5 étoiles

Rob was amazing

Rob was amazing, thank you for helping me choose my new phone

6 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Robert,
 
Thanks for the lovely review and fantastic support for Rob.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake gave a excellent service

Jake gave a excellent service, friendly but professional

5 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Isobel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service.

Terri made the upgrade process really easy.

2 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Carrie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was extremely helpful and sorted…

Jake was extremely helpful and sorted out my problem, even though it took considerably longer than initially thought

4 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service! Big thanks to josh in the andover store for making my experience as smooth as possible

4 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross

Ross, was very helpful. Helped my find the right plan for me

4 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Chloe,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was incredibly helpful and…

Ross was incredibly helpful and explained everything clearly.

4 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Hannah,

Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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