Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
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Lisez les avis des autres
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... Voir plus
L'entreprise a répondu
We had a great experience purchasing our first broadband in the UK, thanks to Viken. He was extremely kind, welcoming, and patient, and took the time to explain everything clearly. As newcomers, this... Voir plus
L'entreprise a répondu
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Ashton Under-Lyne
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, Royaume-Uni
4,9
Excellent
571 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Excellent service explained everything…
Excellent service explained everything easily
7 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The classic Bait and switch
Went in store and placed an order for Broadband on 27th November 2025. The staff member scheduled it to be installed on 4th December 2025. Fast forward to the 4th December my broadband was not installed, so I made a call to Vodafone customer services who explained the branch placed the order wrong and they offered to cancel the order and set up a new contract but at a higher price. I refused and went into store to resolve the issue. I asked to speak to the manager and he introduced himself, then palmed me off to a staff member so he could go and sit in the back office. It was left at 'we are raising a ticket with our SOS team'. Today 5th December the store rang back and said I should just ring up head office and cancel the order then place the order with them again at the new higher price.
4 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey,
I'm sorry to hear that you're facing difficulties. I recommend reaching out to our support teams by calling 0333 304 0191 or using the Live Chat option available here: http://vodafone.uk/2LCJiTm.
If you wish to file an official complaint and have already contacted the teams without receiving a satisfactory resolution, please feel free to connect with my team on Facebook at http://vodafone.uk/2Fpnah2 or on Instagram at https://ig.me/m/vodafone.
Thank you,
Vodafone Social Media Team
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Stacey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rick was very helpful and pleasant
Rick was very helpful and pleasant. Very happy with experience.
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Evelyn,
Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
I walked into the Vodafone shop to upgrade my phone and was greeted by Viken. He smiled and asked me what he could do for me. I explained I wanted to upgrade my phone to the orange iPhone 17 promax. He explained it wasn’t in stock in store but would be delivered to my home address the next day. He sorted everything out for me and got me the best deal he could for airtime based on my usage ver the past months. Viken is a pleasant helpful member of staff and a credit to the store. He explained everything clearly and said if I have any problems just pop in and see him and he would sort them out.
1 décembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Tracy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
muhammed’s was friendly and helped me…
muhammed’s was friendly and helped me secure a deal that i was happy with id recommend him highly to my family and friends and he was extremely helpful and guiding
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Ibrahim,
Thanks for the lovely review and fantastic support for Muhammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at Ashton-U-Lyne
James at the Ashton Branch made my contract change so easy, great customer service, a credit to the store.
23 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Steve,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant guy.Helped me to get my…
Viken is a Brilliant guy.Helped me to get my numbers back.professional services 👍
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey Afzal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant sales staff and very…
Brilliant sales staff and very informative upgraded my phone on 21st November great deal
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hey JON,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was made to feel very welcome
I was made to feel very welcome. Rick worked very hard to find me the best deal
14 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Ashton Under-Lyne
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I have been visiting ashton store for…
I have been visiting ashton store for years and beingserved by the same guy Viken. Very trustworthy ,comfortable and very polite.
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Bradley was extremely helpful polite &…
Bradley was extremely helpful polite & professional
4 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very good happy for work dop
1 novembre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Bradley was very helpful
Bradley was very helpful and got our contracted sorted for less money.
27 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
Hi. We're happy to hear that our assistance was beneficial and that we could finalize your contract while saving you money. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Ashton Under-Lyne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Ashton Under-Lyne
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Ashton Under-Lyne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Ashton Under-Lyne
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Ashton Under-Lyne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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