Vodafone UK - Aylesbury Avis 

231
•
TrustScore 5 sur 5

4,9

36 Friars Square, HP20 2SP Aylesbury, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I had a really great experience at the Vodafone store in Aylesbury, and I especially want to give a massive shout-out to Arjun, the Store Advisor. Arjun was absolutely brilliant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 36 Friars Square, HP20 2SP, Aylesbury, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

231 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(231)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Arjun did a great job despite internet…

Arjun did a great job despite internet difficulties

20 août 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey there,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was amazing and quick in…

Callum was amazing and quick in processing the order.

17 août 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service Very friendly staff

Great service Very friendly staff

8 août 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Hristomir,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 2 sur 5 étoiles

Vidaphones new policy is to keep people waiting, p…stupid idea

Vidaphones new policy is to keep customers waiting outside the shop with the door locked, till a staff member is available! They are going to loose many customers, and whats going to happen when we have bad weather? A very stupid idea, and the few staff face verbal abuse, for keeping people waiting, and in all weathers? Solution hire more staff thru out all vodaphone shops,

5 août 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey George,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Colin was great saved me money

Colin was great saved me money

31 juillet 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Michael, ​

Thanks for the lovely review and fantastic support for Colin. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 4 sur 5 étoiles

Roaming request

Came into store to sort euro roaming, left with euro roaming sorted and a cheaper contract for me and my son. Great service from Colin.

26 juillet 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Colin was fantastic

Colin was fantastic, very friendly and super helpful.

25 juillet 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi Matt,

Thank you so much for your wonderful review and the amazing support you’ve shown for Colin—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arjun was awesome 👌👍

12 juillet 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Alex,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All good and professional

No queue. V knowledgeable and friendly guy. Happy to answer my very non expert questions and sorted out my query and contact super quickly without rushing me and explaining everything clearly. Def worth going in for the face to face experience for something techy. All good thanks. :-) (shop was a touch too cold for my inner thermostat)

8 juillet 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Harriet,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good services!

Good services!
Bit disappointed because i do online deal instead branch.

17 juin 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi Florin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really easy to deal with

Really easy to deal with. Nice people and they know their stuff. Friendly and would recommend.

8 juin 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and professional

Very helpful and professional

6 juin 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hi Jane, we are pleased to hear about your fantastic recent experience. It's great to hear the assistant was so helpful. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional approach

Professional approach, excellent manners and clear explanations

3 juin 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Petar,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Colin, the store manager, was very helpful in choosing the right plan for me.

3 juin 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Lioudmila,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was able to answer my questions and…

He was able to answer my questions and get me a lower rate on airtime

2 juin 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A company that still believes in customer service…

After speaking on line and finding i needed to exchange my phone due to a fault, I went into aylesbury store, and found both the manager and the assistant really helpful, I'm useless with tech so hadn't backed up my faulty phone, but that was all sorted for me, I'm so grateful I hate setting up new phones.
I've been with Vodafone for years and the family all have phones on my account, I might be able to find a cheaper deal, but why fix what isn't broken, I still believe in sticking to a company that has great customer service, especially on expensive items.
So yes, I'd recommend, 100%
Special shout out to Colin!

30 mai 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Lilbibbo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the Aylesbury store today to…

Visited the Aylesbury store today to treat myself to a brand new s25 , however your exceptional smiley salesman upsold me a tablet and watch as well. Couldn't be happier.

29 mai 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Dimitar,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely Helpful

Knowledgeable, patient, extremely helpful staff. Got us sorted without delays and helped us find the best options.

Big thanks to Arjun, in Aylesbury, specifically.

3 mai 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Erica,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SERVICE WAS FANTASTIC STAFF WERE…

SERVICE WAS FANTASTIC STAFF WERE HELPFUL AND FRIENDLY. Arjun was phenomenal

3 mai 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Alec,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good series and helply.

Very good series and helply.

28 avril 2025
Avis spontané
Logo de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury

Hey Martin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus