My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Voir plus
L'entreprise a répondu
15 The Mall, Cheapside, S70 1SB Barnsley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Voir plus
L'entreprise a répondu
Went in today to sort internet out for my daughter. Dan was very knowledgeable about the products (even with me being a 3 customer from before the merge). He was professional and definitely made thing... Voir plus
L'entreprise a répondu
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... Voir plus
L'entreprise a répondu
Zak helped me this morning after a rubbish situation of having my phone stolen, I walked in feeling very stressed but Zak made me feel at ease almost immediately. He sorted out moving my phone number... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
15 The Mall, Cheapside, S70 1SB, Barnsley, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dan was incredible! Approachable, friendly and professional. Top tier service.

Réponse de Vodafone UK - Barnsley
wWas served by fiz .very helpful and very good service top lad.

Réponse de Vodafone UK - Barnsley
The service was very good, Fiz was so supportive, helpful until I understood what I was was not understanding. Thank u🙏🙏🙏
He is a Credit to Vodafone and never had service like I have with him.
Bless

Réponse de Vodafone UK - Barnsley
Very helpful and nice sort my needs thanks isabelle

Réponse de Vodafone UK - Barnsley
Great service in store from Fiz upgrade HBB and also got a new tablet no hassle.

Réponse de Vodafone UK - Barnsley
Personal attention and patience by the advisor. Dan was attentive and sought out the deal i needed.

Réponse de Vodafone UK - Barnsley
Because of the service i got from fiz i am happy. Great guy thank you

Réponse de Vodafone UK - Barnsley

Réponse de Vodafone UK - Barnsley
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to switch the phone to a newer one and again, Dan supported. The process was seamless, smooth and overall fantastic. Dan kept conversation flowing as we completed the exchange. I ended up leaving with a new iPhone 17 pro max and an iPad, a deal put together for me.

Réponse de Vodafone UK - Barnsley
Dan from Barnsley - outstanding saved my phone and saved me from a meltdown! What a guy great hair, if you need any help go to Dan! 👊🏼

Réponse de Vodafone UK - Barnsley
I have been a Vodafone customer for some years.
My screen started switching off,.
So I went to purchase a new phone today.
I had amazing service, Isabelle was so helpful and very experienced.
I went in feeling very worried and came out with a fantastic phone all set up and ready to go.
Thank you Vodafone for the excellent personal service.

Réponse de Vodafone UK - Barnsley
I went in to store with issue with my phone. I was served by Fiz who was very helpful and calm. Told me issue with my phone and got me a new phone and a tablet all set up for me.
He was great 10/10 service

Réponse de Vodafone UK - Barnsley
Isabelle was superb sort me a great deal. Happy 100% service

Réponse de Vodafone UK - Barnsley
I have been a Vodafone customer for many years, currently I have 4 contracts for various members of my family. The online staff have always been very helpful and provided excellent customer service.
However I visited the Vodafone shop to purchase a wireless charger for my wife's phone . I waited patiently for one of the two staff members to complete their tasks so I could be served. One of them , who was dealing with a sale attempted to direct me to the other that was on the computer. I was being ignored so I backed off and waited patiently again until he finished with the sale. Once he finished i approached him and once again he directed me to the person that was busy. She then said you'll just have to wait until I finish this . I said ok no problem. I don't know why they didn't want to serve me . I placed the charger on the counter and said it doesn't matter then . With that as I was leaving he said I will serve you then, but it was too late. I then felt rejected so I left.
I went outside and saw a mobile phone stall so I gave them my custom instead. I saved £7 on the purchase as well. So I should really be saying thanks Vodafone. One of my contacts is up for renewal next month I think hmm 🤔

Réponse de Vodafone UK - Barnsley
Excellent service by fiz at Barnsley

Réponse de Vodafone UK - Barnsley
I received excellent customer service from both Fiz and Daniel. They explained things really clearly. Fiz was very helpful in resolving an issue with my Broadband application. They were very professional and with good communication skills.

Réponse de Vodafone UK - Barnsley
Chris provided excellent customer service during my visit at the Barnsley branch. He was clear in explaining all the details I needed to know about my iPad contract and other perks of being with Vodaphone. I left confident in my choice and purchase.

Réponse de Vodafone UK - Barnsley
Fiz has been amazing ordered online but run in to problems
Great customer service well happy with everything been sorted out
Thanks

Réponse de Vodafone UK - Barnsley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.