Vodafone UK - Barnstaple Avis 

266
•
TrustScore 5 sur 5

4,9

Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Came... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Barnstaple

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(266)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic

Fantastic - so helpful - Lily was amazing! Thank you so much

7 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,
Thanks for the lovely review and fantastic support for Lily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and easyl

Quick and easyl, Jack knowledgeable and very efficient.

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very informative and patient!!

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Julie,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very helpful and knowledgeable

Jack was very helpful and knowledgeable

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Alex,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jack—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very polite and patient and…

Jack was very polite and patient and informative 10/10

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Liz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Barnstaple..

Vodafone Barnstaple... Lee in the store was perfect. He dealt with every issue and made a complcated situation, simple. Based upon our experience, an unreserved recommendation

14 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Tony. We're happy to hear that you had a positive experience in our Barnstaple store. We appreciate your unreserved recommendation and are so glad that the team member was able to simplify a complicated situation for you.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very helpful and polite

Jack was very helpful and polite

17 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Rosemary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack gave good service

Jack gave good service

17 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Barry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was extremely helpful and patient

Jack was extremely helpful and patient

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Janice. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

Brilliant

Very professional

13 juin 2025
Avis spontané
Logo de Vodafone UK - Barnstaple

Réponse de Vodafone UK - Barnstaple

Hi Philip. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was polite helpful and sorted my…

Jack was polite helpful and sorted my problem out very quickly

13 juin 2025
Avis spontané
Logo de Vodafone UK - Barnstaple

Réponse de Vodafone UK - Barnstaple

Hi Nick. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack looked after me abs sorres my gone…

Jack looked after me abs sorres my gone out and I'm happy with the service

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Lionel. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone Upgrade

Jack was amazing, efficient and considerate. Listened and gave me time to process everything and made sure I understood. Highly recommend.

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Toni. Thank you for your review for Jack. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was really helpful

Jack was really helpful, explained everything to me in detail about my phone. Great customer service so thank you:)

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Ella.

We're happy to hear that our explanation about your phone was helpful.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very kind and considerate and…

Jack was very kind and considerate and has a nice attitude

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Jeanette.

We're happy to hear that you found our agent Jack to be kind, considerate, and have a nice attitude.

We appreciate your positive feedback,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent, really helpful and got me up and running again. Thank you

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Karen.

We're happy to hear that our service was helpful.

Thank you for sharing your positive experience with us,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to upgrade my phone and sort…

Came in to upgrade my phone and sort out a commonly sim for my son, customer service from jack was brilliant nothing was to much hassle sorted everything out very promptly

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Jason.

We're happy to hear that the upgrade and SIM setup went smoothly!

If you ever need any assistance, find us on Facebook at vodafone.uk/2Fpnah2 or X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service!

Lee was fantastic! Very personable and great customer service! Will be back for my next upgrade!

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Michelle.

We are so happy to hear about the great support you received from Lee.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lilly was a great help and was very…

Lilly was a great help and was very confident in herself which helped me understand the package I bought.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Pita, it's great to hear about your fantastic recent experience with Lilly. It's good to hear Lilly took the time to explain the package to you. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

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