Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement1 Commercial Road, RG21 7LJ Bournemouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Voir plus
L'entreprise a répondu
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Voir plus
L'entreprise a répondu
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Basingstoke
Écrit par l'entreprise
Coordonnées de contact
1 Commercial Road, RG21 7LJ, Bournemouth, Royaume-Uni
5,0
Excellent
283 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Luke in basingstoke…
Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout
11 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
Hey Therlisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good Experience at Vodafone Basingstoke
Very kind, helpful service from Lauren.
4 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Carolina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping me find a…
Thank you Peter for helping me find a great SIM only upgrade
3 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Cristi,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark at Vodafone Basingstoke was very…
Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again
2 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Benjamin,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was really helpful today…
Ashley was really helpful today appreciate her advice
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Lynn,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter was exceptionally helpful helping…
Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Alison,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basingstoke
Hey Roy,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Happy with my upgrade I did with Jane
Happy with my upgrade I did with Jane, got the S26 and for a good price
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Benjamin,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke was such a lovely chappy
Luke was such a lovely chappy, got me all sorted and updated
10 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Cynthia,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was incredible
Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly
6 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager mark helped fixed a…
Store manager mark helped fixed a problem. Cheers 👍👍
5 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Paul,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was really helpful with picking…
James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Ben,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Visited store yesterday
Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help
3 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Levi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone Basingstoke this…
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Mr Mike,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elle was great!
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Ross,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jane has been helpful with my upgrade…
Jane has been helpful with my upgrade and trade-in
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley’s customer service is top notch! 👌
Went in store to ask if I can open an account and transfer SIM card ownership . I was met by Ashley Lawrence who was kind, understanding and helpful from the word go. Listened to my concerns and helped me through it all and by the time I left I had my own broadband and had started the process of transferring the line. She even sent me a link to the page on my email and all I can say is she went overboard with her customer service. I was impressed and honestly felt at home and next time I’m in town I must just go in to see what else I can get merely because of the way I was treated. If it were up to me I would give Ashley a raise ! Truly she is passionate about what she does and at the same time very calm and collected. 6 stars to give ✔️✔️✔️✔️✔️✔️
14 avril 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Madonna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We came in after we lost a phone
We came in after we lost a phone. Lauren was really helpful and sorted it for us. Was really easy and we actually ended up saving money.
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with my visit today
Very pleased with my visit today, Jane was very helpful
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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