Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Voir plus
L'entreprise a répondu
30-31 Stall Street, BA1 1QG Bath, GB
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Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Voir plus
L'entreprise a répondu
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Voir plus
L'entreprise a répondu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
L'entreprise a répondu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Voir plus
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Écrit par l'entreprise
30-31 Stall Street, BA1 1QG, Bath, Royaume-Uni
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Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end my mind was totally at ease with how the business had been conducted and a satisfactory outcome reached. Would highly recommend Vodafone Bath.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Adrian was the experience! Excellent help & knowledge given with humour. Would thoroughly recommend waiting to see him personally in the future. A Manager in the making...

Réponse de Vodafone UK - Bath 30-31 Stall Street

Réponse de Vodafone UK - Bath 30-31 Stall Street
Josh was brilliant offering us Broadband and fixing the issues. Very pleased.
Thank you 😉

Réponse de Vodafone UK - Bath 30-31 Stall Street
Rob was great in store very helpful with transaction and exceeded our expectations thank you Rob

Réponse de Vodafone UK - Bath 30-31 Stall Street
Josh did a very good job. Very patient and sensible

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess helped me with some queries with my new contract and new device. Great help. 10 stars!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops. Thank you!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Excellent service from Albert
New phone and plenty of help
Many years with Vodophone and still very good experience

Réponse de Vodafone UK - Bath 30-31 Stall Street
Josh was brilliant and sooohh very helpful! A pleasure to swap to Vodafone again after many years away

Réponse de Vodafone UK - Bath 30-31 Stall Street

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jade
Thankyou Jade ! You are a star! You have answered all the questions and solved the answers ‘ what more could I ask!

Réponse de Vodafone UK - Bath 30-31 Stall Street
I don't normally leave reviews but after my experience I feel I should. I popped to Bath Friday 28th August to take a look at the new Samsung fold. I had one before and it was a bit too big and heavy. Anyway, I tried both the EE and 02 stores and unfortunately was told I could not hold the phone, or even feel how heavy it was. No help and I was told to go to Samsung in Bristol.. I then popped my head into Vodafone as that's who I have my services with and the manager welcomed me and I explained what I was after. Straight away he wanted to help me rather than send me away, he kindly asked a member of staff who had the phone himself if I could hold it and try it in my pocket, and he had no issue with letting me do this. That's all I needed, the phone was perfect and I was sold more on the service than the device... Top marks from someone that works in customer services. Will come back again when I need another phone in a year or so

Réponse de Vodafone UK - Bath 30-31 Stall Street
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had broken my phone so nothing about my visit was simple but they made us feel welcomed, relaxed, and happy. Great service, lovely guys and super ecperience. Thanks, guys.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.

Réponse de Vodafone UK - Bath 30-31 Stall Street
My experience today with Jessica was one of professionalism and expertise.
I cannot recommend more highly the service I received was excellent

Réponse de Vodafone UK - Bath 30-31 Stall Street
What is normally a daunting experience was made much more pleasurable by the expertise of Jessica who immediately made the whole visit so much better
Highly Recommend

Réponse de Vodafone UK - Bath 30-31 Stall Street
Excellent experience. Could not be better. Helpful and friendly assistant. Took extra care to help me with my changeover.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Josh was very helpful with setting my phone up with a new SIM card. Excellent customer service.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Very helpful and friendly place. Highly recommended ☺️

Réponse de Vodafone UK - Bath 30-31 Stall Street
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