Vodafone UK - Bath 30-31 Stall Street Avis 

290
•
TrustScore 5 sur 5

4,9

30-31 Stall Street, BA1 1QG Bath, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Bath 30-31 Stall Street

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 30-31 Stall Street, BA1 1QG, Bath, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

290 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(290)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Immediate welcome and identification of…

Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end my mind was totally at ease with how the business had been conducted and a satisfactory outcome reached. Would highly recommend Vodafone Bath.

23 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Adrian was the experience! Excellent help & knowledge given with humour. Would thoroughly recommend waiting to see him personally in the future. A Manager in the making...

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Angela,

Thanks for the lovely review and fantastic support for Adrian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very good and xplaind every t

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hi Geoff. We're glad to hear Josh provided a clear explanation. We appreciate your feedback for Josh.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Josh was brilliant offering us…

Josh was brilliant offering us Broadband and fixing the issues. Very pleased.
Thank you 😉

5 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Alona,

Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob was great on store very helpful…

Rob was great in store very helpful with transaction and exceeded our expectations thank you Rob

5 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Karen,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh did a very good job

Josh did a very good job. Very patient and sensible

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

"Hey Gill,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Jess helped me with some queries with…

Jess helped me with some queries with my new contract and new device. Great help. 10 stars!

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Stuart,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops. Thank you!

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Albert


Excellent service from Albert

New phone and plenty of help

Many years with Vodophone and still very good experience

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Stuart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was brilliant and sooohh very…

Josh was brilliant and sooohh very helpful! A pleasure to swap to Vodafone again after many years away

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Vivienne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh done a very good job

Josh done a very good job. Wonderful 👍.

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Sheikh,

Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade the perfect x

Jade

Thankyou Jade ! You are a star! You have answered all the questions and solved the answers ‘ what more could I ask!

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Jan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I don't normally leave reviews but…

I don't normally leave reviews but after my experience I feel I should. I popped to Bath Friday 28th August to take a look at the new Samsung fold. I had one before and it was a bit too big and heavy. Anyway, I tried both the EE and 02 stores and unfortunately was told I could not hold the phone, or even feel how heavy it was. No help and I was told to go to Samsung in Bristol.. I then popped my head into Vodafone as that's who I have my services with and the manager welcomed me and I explained what I was after. Straight away he wanted to help me rather than send me away, he kindly asked a member of staff who had the phone himself if I could hold it and try it in my pocket, and he had no issue with letting me do this. That's all I needed, the phone was perfect and I was sold more on the service than the device... Top marks from someone that works in customer services. Will come back again when I need another phone in a year or so

28 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Jamie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service all around!

On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had broken my phone so nothing about my visit was simple but they made us feel welcomed, relaxed, and happy. Great service, lovely guys and super ecperience. Thanks, guys.

30 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Georgia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess the Assistant was polite

Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.

11 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Christopher,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience today with Jessica was…

My experience today with Jessica was one of professionalism and expertise.
I cannot recommend more highly the service I received was excellent

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What is normally a daunting experience…

What is normally a daunting experience was made much more pleasurable by the expertise of Jessica who immediately made the whole visit so much better
Highly Recommend

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Irene,

Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Could not be better. Helpful and friendly assistant. Took extra care to help me with my changeover.

6 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Jude,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh

Josh was very helpful with setting my phone up with a new SIM card. Excellent customer service.

4 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and friendly place

Very helpful and friendly place. Highly recommended ☺️

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Bath 30-31 Stall Street

"Hey Julia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

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