Vodafone UK - Belfast Forrestside Avis 

175
•
TrustScore 5 sur 5

4,9

27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Belfast Forrestside

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(175)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Forestside store

My mother went into Forestside store today for help with the contact list on her phone. Instead of helping her the staff member restored her phone to factory settings and handed it back. Effectively leaving an 82 year old woman who lives alone without a functioning phone. Beyond poor service.

28 septembre 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Jenny,
I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

From the moment I was in the door I was…

From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten

28 septembre 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Anne,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service, great staff

Dayle, Michael, Pete and Ben were all very helpful with getting me a new SIM only deal

17 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Belfast Forrestside

Hey Arigon,

Thanks for the lovely review and fantastic support for Dayle, Michael, Pete and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadband advice.

I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.

14 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Belfast Forrestside

Hey Olive,

Thanks for the lovely review and fantastic support for Scott. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott was amazing and was a great help…

Scott was amazing and was a great help in helping me upgrade my phone

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Belfast Forrestside

Hey Justin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service & assistance from Andrea…

Great service & assistance from Andrea at Vodafone Lesley Forrestside. I received a great new offer to renew my phone contract & went ahead to subscribe to a new broadband plan as well! Highly recommended!

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Belfast Forrestside

Hey Amir,

Thanks for the lovely review and fantastic support for Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleasant adviser's professionally…

Very pleasant adviser's professionally dealt with. No issues and everything well explained

14 août 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott was so patient and helpful with…

Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Thank you Scott ⭐️⭐️⭐️⭐️⭐️

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Belfast Forrestside

Hey Leanne,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fuss free

Very professional-
informative, friendly, understanding, patient and therefore a fuss free contract.
Options available clearly explained.

6 août 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Heather,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff in Forestside (Andrea) are…

The staff in Forestside (Andrea) are exceptionally helpful all the time

3 août 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey there,

Thanks for the lovely review and fantastic support for Andrea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Peter at Forestside

Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn't have asked for better customer service

26 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Andrew,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nothing was too much trouble for Neil.

Nothing was too much trouble for Neil.
He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊
Great customer service. Thank you, much appreciated 👍

23 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andrea was so Professional and made my…

Andrea was so Professional and made my experience wonderful

15 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Edward,

Thanks for the lovely review and fantastic support for Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service this morning in the Forestside branch. Pleasant, helpful and efficient.

9 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Belfast Forrestside

Hey Lorna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was happy thank you god bless you

8 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Sebos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team
--------

Noté 5 sur 5 étoiles

Very transparent

Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.

8 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Ethz,

Thanks for the lovely review and fantastic support for .Scott

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

The advisor was brilliant

The advisor was brilliant. Very informative, patient and helpful

5 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Kerry,
Thanks for the lovely review and the fantastic support you’ve shown for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodaphone

A very helpful, pleasant agent Andrea at Forestside.
Sorted our problems out efficiently and with a smile.
Lisburn shop was awful… most unhelpful and disinterested girl yesterday.

5 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Ann,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service from Michael

Very good service from Michael. They fixed my texting problem for me.

4 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Barry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great advice

Great advice and deal
Brilliant team .!
Andreea was extremely helpful

3 juillet 2026
Avis spontané
Logo de Vodafone UK - Belfast Forrestside

Réponse de Vodafone UK - Belfast Forrestside

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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