My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Voir plus
L'entreprise a répondu
I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Voir plus
L'entreprise a répondu
Walk into Vodafone shop in Berwick upon Tweed today to complain about loosing my free Spotify. Spoke to Simon, he had a look at account details and recommended u tube in stead. On looking at my accoun... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Berwick Upon Tweed
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Royaume-Uni
4,9
Excellent
155 avis
Demande des avis aux clients
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Les gens ont aussi consulté
David once again to the rescue with…
David once again to the rescue with patience to get me back online.
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer, always happy to help, quick service and always a smiley face
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Jade,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great and incredibly helpful customer…
Great and incredibly helpful customer service from Simon! Thank you!
3 septembre 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Julie,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kirstie was very helpful and sorted my…
Kirstie was very helpful and sorted my tranafer out
2 septembre 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for Kirstie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was amazing helping me pre order…
Simon was amazing helping me pre order the mobile and so was kira when I came in to pick it up and connect it
5 août 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Laura,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kira was very helpful in sorting my…
Kira was very helpful in sorting my upgrade out for me, very professional and helpful
4 août 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Kira,
Thanks for the lovely review and the fantastic support you’ve shown for Kirstie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
3 août 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hi Jean, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Kirstie was very knowledgeable and done…
Kirstie was very knowledgeable and done everything she could to help
2 août 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Kris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to call centre in some foreign…
I spoke to call centre in some foreign country. No phone reception at all in my house since car accident in village. Supposed to be sorted but STILL no signal a month later.. Agents said he would send a new sim card. Later looked at emails. I have 14 days to exit Vodafone as new contract started today. Went into Berwick-upon-Tweed store. Greeted by manager, Simon, the reason I joined Vodafone as an experienced top notch IT expert. He did a few changes with my phone and said try that at home. Said I didn't need a new sim card, so another waste of my time talking to agents abroad.. Will go home and try. If no success,leaving Vodafone However I want to emphasis the value of this highly experienced IT expert at this store. My previous problem was Kira who rushed me through each time i had to go in with no explanation. A little hospitality , care goes a long way in dealing with the public. Old people are not stupid.
Now the test is, to see if my phone works at home !!
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Susan,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by all in the store
Great service by all in the store. Helped me out massively when I was struggling to get my phone sorted. Definitely be back!!
26 juillet 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent experience and service from store manager, Simon
My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the end he found a lower priced new deal which gave me similar benefits so we signed up there and then. A very satisfied customer
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Roberta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful!
Kirsty was very helpful in helping me update my sim card with swift and friendly service!
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey lana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
David in the Berwick-upon-Tweed shop…
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwick shop, all the staff are amazing. Thanks very much!!
26 juin 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and a brilliant service
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Berwick Upon Tweed
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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