Vodafone UK - Bexleyheath Avis 

345
•
TrustScore 5 sur 5

4,9

Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was instantly greater by this gentleman called Ridwaan and his smile. He offered to help me get rid of all the ads off of my phone which was great as I have been declined help in other stores. 😄

L'entreprise a répondu

Noté 5 sur 5 étoiles

Consultant Ridwan in Vodafone Bexleyheath branch was very helpful today, he sorted all our plans, upgraded it to the best option. Very thankful!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brisi was very kind and helpful she upgraded me and helped me set up my new phone, very pleasant experience. Couldnt reccomend more.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tito was amazing at fixing my phone. Honestly what a guy he's such a genius. Deserves serious praise honestly. Thanks again Tito!!!

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

345 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(345)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Customer Service - Bexleyheath

I had a great experience at the Vodafone store in Bexleyheath and wanted to say thanks to Mihai and Holly. They were extremely helpful, patient, and professional while setting up my new SIM contract. They took the time to explain everything clearly, give great advice on the best deal for me and made the whole process easy and stress-free. Their customer service was spot on – friendly, knowledgeable, and genuinely customer-focused. Big thanks to both of them!

1 juillet 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Simona,

Thanks for the lovely review and fantastic support for Mihai and Holly. It is always a pleasure to receive such positive feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan and Holly were fantastic and went…

Ryan and Holly were fantastic and went above and beyond customer service

26 juin 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Alison,
Thanks for the lovely review and fantastic support for Ryan and Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely treatment from friendly staff…

Lovely treatment from friendly staff (Ryan and Holly)

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Barry,

Thanks for the lovely review and fantastic support for Ryan and Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zafer

very helpful and kindest staff
they explained every thing basic and understan

21 juin 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hi Zafer. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been extremely impressed with Vodafone Bexleyheath …

I have been extremely impressed with the service that I have received from Vodafone Bexleyheath.
Holly and Theo have provided excellent service in assisting me with my new phone that I swapped over. They went above and beyond with the customer service and took time out to explain how to use my phone.
I would highly recommend Vodafone Bexleyheath

21 juin 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hi Jackie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theo was really helpful but not pushy

Theo was really helpful but not pushy

20 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

This is great to hear Joy, thank you for the review and sharing feedback for Theo!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly is an absolute credit to…

Holly is an absolute credit to Vodafone, so helpful so knowledgeable and a real asset for this company.

19 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Sarah, this is lovely to hear, thank you for sharing! Great to hear Holly made such a great impression.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fahim the best !

19 juin 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hi Danut. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was really helpful

Ryan was really helpful! Helped with my partners upgrade - I didn’t even plan to have an upgrade but was convinced to get one! Really nice guy - thank you so much !

16 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Emily! We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad that our team could assist you with your upgrade. Thank you for your review!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great costumer service from Mihai

14 avril 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hi Tony. Thank you for your review for Mihai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mihai has been brilliant with our…

Mihai has been brilliant with our confusing situation. We have had a few issues in the past and bad experiences with Vodafone buy Mihai has been able to help with my new upgrade and coming away from my fathers account and making my own, thank you very much Mihai.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hi, we are pleased to hear about your fantastic recent experience. It's great to hear Mihai was helpful and delivered an excellent service. Thank you for your 5 star feedback. We hope you enjoy your upgrade.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theodora was polite

Theodora was polite, courteous and polite very helpful renewing my contract

18 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Dez,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helped to choose the best payment plan…

Helped to choose the best payment plan and the connection.

Great job done by Mr. Fahim

17 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Niluka,

Thanks for the lovely review and fantastic support for Fahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5* service

After my wife experience in coming to the store to do an upgrade, we decided to return to the Bexleyheath store, to arranged a new line for my son and an upgrade. This time we were seen by Ryan, and the customer service was impecable. Very pleasant to speak to him, very efficient and we always had honest view to what we will benefit the most. Ryan also went over an above to check if the other services with Vodafone are at the best deal we can have. Truly happy with the outcome. I would rate the service over 5*

16 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Denis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marvelous service at store

I came to the store to get an upgrade. I was seen by Theodora, who provided a splendid customer service, 5*, will be underrated. Theodora provided an unbias advise, showing a care for what is right for me as customer. She also looked for the best deal. I always struggle with first getting through customer service over the phone, so coming to the store was a bliss.

6 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Giovanna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lady was very helpful and gave me alot…

Lady was very helpful and gave me alot of good information and and made my experience very easy

16 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Sky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theodora was great very professional…

Theodora was great very professional and saved me lots of money on my phone plans

9 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mihai was very friendly

Mihai was very friendly, approachable, helpful, and supportive. He multitasks very well: can answer queries from other customers while transferring all files from my old iPhone handset to my new iPhone 16 Pro Max

7 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Corazon,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was amazing so helpful took his…

Ryan was amazing so helpful took his time customer service is next to nothing defiantly ask for him to help next time needed

7 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Megan,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best service ever

I was served by a lovely retail advisor called Aaliyah, she was super helpful and could not do enough for me. She is an asset to Vodaphone. Thank you Aaliyah for all your help. Your a gem, my daughter is very happy.

6 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Obaida,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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