Vodafone UK - Bishop Auckland Avis 

312
•
TrustScore 5 sur 5

5,0

54 Newgate Street, DL14 7EQ Bishop Auckland, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 54 Newgate Street, DL14 7EQ, Bishop Auckland, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(312)

39 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Mark was amazing he went way above to…

Mark was amazing he went way above to help us sort everything out . Thank you very much Mark

21 mai 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service and help

Mark (Assistant Manager) extremely helpful. Would recommend to family and friends. Many thanks to Mark.

16 mai 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic help from Jack .

Fantastic help from Jack .

15 mai 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was great!

Jack was great!! Really helped me get my new phone and contract :)

3 mai 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hey Ammie, ​

Thanks for the lovely review and fantastic support for Jack. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mark and Jacks service as exceptional

Mark and Jacks service as exceptional, they assisted me with upgrading, trading in and even assisted with other older devices! I would highly recommend

17 avril 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently visited a Vodafone store and…

I recently visited a Vodafone store and had a fantastic shopping experience. The staff were incredibly friendly and knowledgeable, taking the time to understand my needs and help me choose the right phone and plan. They patiently answered all my questions and provided detailed information about the different options available.

The store was well-organized, making it easy to browse through the products. I appreciated the relaxed atmosphere, which made my shopping experience enjoyable rather than rushed. After making my purchase, the staff ensured I was set up with my new device and explained how to use all its features.

Overall, I highly recommend this Vodafone store for anyone looking for great customer service and a wide selection of products. I left feeling satisfied and confident in my purchase!
Cheers Mark and Chantal

12 avril 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hi Becky.

We really appreciate your wonderful feedback regarding your recent experience. We're happy to hear that our team provided excellent support and assistance.

If you need us, message our team on Facebook - vodafone.uk/3lCYUxW, X - vodafone.uk/3LXh2xl or Instagram - https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mark gave me exceptional service with…

Mark gave me exceptional service with helping me with my sim and confirmed a better upgrade option trading in my old device

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bishop Auckland

Hey Rodger,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very helpful and taked me throw every step and made things really good.

We really enjoyed our visit as we always do. They are very helpful and really nice and very helpful.

5 avril 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hi Jayne,

We really appreciate your wonderful review and the amazing support for Jack.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack very well mannered and very…

Jack very well mannered and very helpful and give good advice and listen to what we have to say

5 avril 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hi,

We really appreciate your wonderful review and the amazing support for Jack.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack and jay

Jack and jay were great and couldn’t have asked for better service. Don’t think the store and my experience would have been the same if they were not there.

3 avril 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hey James,

Thanks for the lovely review and fantastic support for Jack and jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mark was incredibly helpful

Mark was incredibly helpful! I tend to prefer online shopping, and I thought upgrading to a new phone, would be preferable. Unfortunately, I did make more than a few mistakes when doing this online. Mark not only helped rectify my mistaken selections, but managed to get me a better deal. Thank you for your knowledge, and patience Mark.

23 mars 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hi Shareen

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good experience with the guy in store…

Good experience with the guy in store today.

8 mars 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Chantal

Great service from Chantal. She’s very efficient

7 mars 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hi Ann,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First-class customer service from Mark…

First-class customer service from Mark and jack

7 mars 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Thanks for the first class review, John! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service at the bishop…

Great customer service at the bishop auckland branch jack and Mark were both very helpful 5*

7 mars 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

What brilliant feedback for Jack and Mark! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Issues

Fantastic work by Jack,
resolved my ongoing issues with my e sim after numerous calls to Vodaphone Tech and custy services.

22 février 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, Jack from Bishop Aukland branch was very helpful and totally recommend!

19 février 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Hi Georgiana. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and great service at the Bishop Auckland store

Jack was really polite, cheerful and helpful sorting out some issues we had with one of our phone contracts. He took time to explain everything and was sorted out our contracts efficiently especially with regard to a trip to New Zealand. Many thanks - a great service.

15 février 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly staff who explained…

Friendly staff who explained everything. We dealt with the manager Jack who was fantastic and so helpful.

15 février 2025
Avis spontané
Logo de Vodafone UK - Bishop Auckland

Réponse de Vodafone UK - Bishop Auckland

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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