Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Lisez les avis des autres
Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... Voir plus
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Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... Voir plus
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Great guy very helpful
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bishop Auckland
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
54 Newgate Street, DL14 7EQ, Bishop Auckland, Royaume-Uni
5,0
Excellent
312 avis
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Les gens ont aussi consulté
Lois and Mark both really helped us out…
Lois and Mark both really helped us out when upgrading our phones. They were very patient with both my partner and our 9 month old baby who they kept entertained for nearly 4 hours while we were getting sorted.
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Nathan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bishop Auckland
Hey Stephen,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was amazing he helped my 79 year…
Jack was amazing he helped my 79 year old mam select a phone and he set it up for her. AMAZING customer service ( not seen on the high street now unfortunately) he is an asset to Vodafone. He was also training the new member of staff and was doing a fab job. This young lad was also very helpful and friendly. WOW 🤩 wouldn’t go anywhere else now. Thank you so much Jack ⭐️ 🌟
4 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Pink iPhone 16
Very satisfied with my service by Jack in store. Very easy to sort out
30 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Personal service by Mark was excellent.
Personal service by Mark was excellent.
Knowledgeable and extremely helpful.
Very satisfied.
30 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service…
Very friendly and helpful service ensuring I am getting the best bang for my buck!!
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The staff in this shop are Excellent 👍…
The staff in this shop are Excellent 👍 and very helpful and very patient with me when I come in for help there friendly and cheerful x I would be lost with out them x
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Daisy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful to get my new phone up &…
Very helpful to get my new phone up & running advice and on time really helpful & polite staff…go above and beyond.
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was very efficient and…
Mark was very efficient and knowledgeable. A nice person to deal with.
27 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Stephanie,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lois helped me today with upgrading a…
Lois helped me today with upgrading a contract. She explained everything step by step which made it easy for me to understand. She was also very patient that I had a young baby with me. I would recommend this shop they guys are all fantastic!
25 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jay was absolutely amazing
Jay was absolutely amazing, he was in the store with 2 traineee, he 100% went above and beyond and is an asset to Vodafone well done Jay
Thanks so much for sorting
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Joanne,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient & friendly service.
4 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service
Very efficient friendly and knowledgeable service dealt with upgrading phones very quickly and we got exactly what we wanted
1 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hi. We're happy to hear that you received efficient, friendly, and knowledgeable service while upgrading your phones. We appreciate your feedback and are glad you got what you wanted. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was absolutely amazing yet again
Mark was absolutely amazing yet again. We called in as our pac code hadn't changed over from sky. So we had to phone sky to try and sort the pac code. Mark tried his best, but this is all sky's issue, not Mark. More phone companies need more people like Mark working for them. I really hope Mark gets recognised, as he truly deserves it. Nothing is ever a problem for him. He's so helpful, friendly and polite. Thanks again Mark, really appreciate everything. Lisa.
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hi. We appreciate your positive feedback. We're so glad to hear that your experience was amazing and that our colleague was helpful and polite while assisting with your PAC code issue. We'll certainly ensure that their efforts are recognised. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark the assistant manager gave 1st…
Mark the assistant manager gave 1st class service, he was very polite and knowledgeable and helped me by sorting an issue that I had, very pleased with the service I received
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hi. We're delighted to hear about the excellent support you received. We appreciate you sharing your positive experience with us and are glad we could resolve your issue effectively. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark is an absolute legend
Mark is an absolute legend. What a worker helpful and deserves the best rank here. Honestly is better than all of the worker. Deserves to be on 10000 pounds a month.
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hi. We appreciate you taking the time to share your positive experience. It's great to hear that the team member made such a positive impression. We value your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Jack at…
Fantastic service from Jack at Vodaphone, Bishop Auckland store. Putting the customer first. Exceptional service ⭐️⭐️⭐️⭐️⭐️
18 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had a wonderful experience with Jack…
I had a wonderful experience with Jack the Store Manager who helped with a complex situation that I was unable to resolve with the call centre. Very friendly and professional, thanks Jack!
8 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Bishop Auckland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jay and Mark were both simply excellent…
Jay and Mark were both simply excellent ! Sorted out my problem which was urgent and gave me peace of mind. I was then guided me onto a more appropriate plan which saves me money over the next 2 years. I could not be happier with the help and support by both of them. Thank you! 🙏 🙏
4 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bishop Auckland
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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