Vodafone UK - Bluewater Experience Avis 

479
•
TrustScore 5 sur 5

5,0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

479 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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5,0

Tous les avis

(479)

39 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Besa jumped in to assist…

Besa jumped in to assist with an upgrade.
Explained the options available, reviewed my account.
Explained T&Cs, before I signed new contracts.
Very knowledgeable and very helpful.
Thanks Besa

26 avril 2025
Avis spontané
Logo de Vodafone UK - Bluewater Experience

Réponse de Vodafone UK - Bluewater Experience

Hey there,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone

I had a fantastic experience with Besa and Dav at vodafone. From the moment I reached out, they were friendly, attentive, and incredibly helpful. The representative I spoke with went above and beyond to resolve my issue quickly and professionally. What really stood out was how patient and understanding they were throughout the process. It’s clear they truly care about their customers. I wouldn’t hesitate to recommend them to anyone – top-notch service all the way!

25 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Wuñmi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely experience at the Vodafone store…

Lovely experience at the Vodafone store in bluewater with Besa and Dav who helped me replace my SIM in such an efficient manner.

25 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Olawunmi, ​

This is really lovely to hear, thanks for the review! ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

​

Thanks again, ​

Vodafone Social Media Team​

Noté 5 sur 5 étoiles

Im delighted to meet Jotie at Dartford…

Im delighted to meet Jotie at Dartford Vodafone store. She is a lovely professional lady and I managed to secure a better deal due to her expertise. I recommend everyone to see her in the store.

24 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Basharat,

Thanks for the lovely review and fantastic support for Jotie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff members

Staff members Jotie, Manas and EJ were so patient, helpful with all enquiries from start to finish.

14 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Cyril
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience here

Great experience here! Vinnie is so helpful, he is really friendly and funny and was really making us laugh! Great service thank you 😻

26 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Melanie,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted 2 phones today with Vinnie

Sorted 2 phones today with Vinnie, very helpful, very polite.
Brilliant guy.

30 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Marky,

Your kind words truly mean a lot to us—thank you for taking the time to share your feedback!

If there’s ever anything we can assist you with, don’t hesitate to reach out to our Social Media team. We're available on Facebook at vodafone.uk/2Fpnah2 and on X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 star service!

Besa was so knowledgeable, intelligent, efficient and patient. I feel secure in my choice of phone purchase.

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and went the extra mile

Very helpful and went the extra mile

Besa served me

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manas was amazing

Manas was amazing, proffesional and really helpful

24 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Mr May,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, kind and very caring. I was nervous about upgrading as I have had my phone for a long time. Duran was very helpful, he was patient and explained my upgrade very professionally. Highly recommend this store bluewater store will def be back

21 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Deborah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Robyn for helping with my…

Thank you Robyn for helping with my data transfer, enjoyed my time at Vodafone Bluewater today

13 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Gordon. Thank you for your review for Robyn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jotie was very helpful with my queries…

Jotie was very helpful with my queries and assisted me brilliantly.

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Gilly,

We’re grateful for your fantastic feedback for Jottie, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Done an upgrade on my phone and all…

Done an upgrade on my phone and all staff that I saw have been amazing. There was several issues but staff dealt with it. Thank you especially to Durhan and Robyn who helped deal with the issues when collecting my phone

11 mars 2025
Avis spontané
Logo de Vodafone UK - Bluewater Experience

Réponse de Vodafone UK - Bluewater Experience

Hi Dee,

Thank you for your review for Durhan and Robyn. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Dhuran at Bluewater

Dhuran in Bluewater has been really helpful. Very knowledgeable and patient with somebody like me who has no idea how data works! Thank Vodafone…..you’re very lucky to have him working in your store!!!!

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Kerry,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was very confident and…

Luke was very confident and knowledgeable. He was able to help with my purchase effectively.

23 février 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi there,

Thank you for your review for Luke. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dav amazing customer services happy…

Dav amazing customer services happy with information provided would rate his services better then other retailers A++++

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Robyn was great and patient with me and…

Robyn was great and patient with me and sorted my issue prominently! Really friendly lady!

28 février 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manas was a great advisor

Manas was a great advisor! So friendly, helpful and made everything super easy. Thank you ☺️

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Offered good deal

Besa Recommended good deals for trade in of old phone and sim options.

21 février 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Dominic,

Thanks for letting us know what an amazing job Besa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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