Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... Voir plus
L'entreprise a répondu
41 London Road, PO21 1PQ BOGNOR REGIS, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... Voir plus
L'entreprise a répondu
Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy
L'entreprise a répondu
James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... Voir plus
L'entreprise a répondu
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
41 London Road, PO21 1PQ, BOGNOR REGIS, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough

Réponse de Vodafone UK - Bognor
Brad explained everything clearly step by step with great patience. Much appreciated his manner.

Réponse de Vodafone UK - Bognor
I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.

Réponse de Vodafone UK - Bognor
Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.

Réponse de Vodafone UK - Bognor
Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

Réponse de Vodafone UK - Bognor
James on Bognor was so helpful, his customer care is exceptional. Very lucky to have him as a member of your team.

Réponse de Vodafone UK - Bognor
Justyna and Juliette were very helpful in the Bognor Regis store and were very informative

Réponse de Vodafone UK - Bognor
Sam was polite and installed my e sim fast (:

Réponse de Vodafone UK - Bognor

Réponse de Vodafone UK - Bognor

Réponse de Vodafone UK - Bognor

Réponse de Vodafone UK - Bognor
Justina was so helpful and kind
Great service

Réponse de Vodafone UK - Bognor
Justyna was very helpful in assisting me to return to Vodafone after I tried EE and got worse signal where I needed it most. #lessonlearned

Réponse de Vodafone UK - Bognor
I popped to Vodafone today (Bognor branch)
Sam was really helpful, professional and friendly. Great service

Réponse de Vodafone UK - Bognor
Sam was incredibly helpful.
He explained everything very clearly

Réponse de Vodafone UK - Bognor
Tom was very helpful and informative. Good chat and banter. I got tge samsung fold and he asked if I wanted insurance due to the value of the phone. Not pushy and no hard selling just great advice thanks Tom.

Réponse de Vodafone UK - Bognor
Tom was Very knowledgeable and very polite helpful,

Réponse de Vodafone UK - Bognor
I am a real dinosaur when it comes to technology but Juliette at the Bognor branch explained everything really clearly and made me feel OK about not knowing stuff, excellent customer service!

Réponse de Vodafone UK - Bognor
Tom D was an amazing person who helped me through this difficult time.
I was in need of a new sim and he held my hand through out the whole process!
10/10 thank you so much for making something complicated easy!!!

Réponse de Vodafone UK - Bognor
Bradley was incredible from start to finish.
Bradley was very professional and friendly made me feel welcome and I felt that Bradley was genuinely was happy to help me. I explained that I’m not very technical with phones and don’t understand phone jargon.
Bradley took the time to explain everything to me and changed the language so I could really understand. I really appreciated the time and patience Bradley had for me and I was made to feel comfortable and a valued customer.
Bradley showed me the difference between the 2 phones I was looking at and gave me time to process everything. Gave me all of the information I needed to make the decision
It’s because of the service from this store that I stay with Vodafone as I trust that I will get the best value for money.
I’m very grateful for Bradley’s help

Réponse de Vodafone UK - Bognor
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.