I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement63 DeansGate, BL1 1HQ Bolton, GB
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Lisez les avis des autres
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Voir plus
L'entreprise a répondu
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Voir plus
L'entreprise a répondu
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Voir plus
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À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bolton
Écrit par l'entreprise
Coordonnées de contact
63 DeansGate, BL1 1HQ, Bolton, Royaume-Uni
4,8
Excellent
247 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Réponse de Vodafone UK - Bolton
Thanks for five star feedback, Mr Wrigley. If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Vodafone Social Media Team
Katie was outstanding kind very…
Katie was outstanding kind very informative helps me get to customer service everything done
3 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Kieran,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I made a 24 months contract of £54/m in…
I made a 24 months contract of £54/m in 2022, they changed it to £77/m for 36 months.
Would you pay £77/m for an iPhone?
They claim they don't have access to our data and contract online and we have to visit thr branch.
Their own staff admitted the price is ridiculous but said they can't help.
5 mai 2024
Avis spontané
Emily was brilliant and very helpful
Emily was brilliant and very helpful. She helped get my bill down and upgraded my phone.
1 mai 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Natalie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matthew@BoltonVodafoneIsTheGr8est🕺Wish to thank young Matthew at Bolton…
Wish to thank young Matthew at Bolton Vodafone Shop for transferring all my data from my old iPhone7 to new iPhone15+ which I purchased @VodafoneTraffordCentre in Nov 2023 Black Friday. AppleTechDept and 191 VodafoneTechnicalSupport have tried many times to transfer without success with Apple saying I would need to delete many pics Apps and WhatsApps as I had too many…. but Matthew did it for me and for that I am truly grateful - plz give Matthew a raise, bonus or promotion, thx 👏 Lana Crawley 💙💖
21 mars 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Lana,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
daylight robbery
my contract ran out and these naughty little treacles have been charging me flubbering £35 per month for t'internet and that is a mickey take. don't contact me unless you want to give me back £10 for each month you've fleeced me like a over-shorn sheep (did you see what I did there). Thank you and good bye. you owe me at least £60, you scalping bar stewards! I have ADHD and I cannot remember to hunt around for the best deal when 24 month contracts expire. ADHD is a legally recognised disability and hence you are officially taking advantage of a disabled person. slow clap. well done. don't contact me, just send £60 or just don't bother. thanks.
21 mars 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Vladimir,
Thanks for taking your time to leave this review for Shannon.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was great in helping me upgrade to…
Matt was great in helping me upgrade to a new phone and set it up
6 mars 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Donna,
It's great to hear you've upgraded and your review for Matt. Thanks for sharing. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily from the voda phone Bolton branch…
Emily from the voda phone Bolton branch was absolutely amazing, very patient through all the technical difficulties but she made sure to fix everything. Highly recommended wry friendly!
24 février 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from LIAM
17 février 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Graham,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lee was excellent
13 février 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Ann,
Thanks for taking the time to review and sharing this feedback for Lee.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The staff Shannon is friendly and…
The staff Shannon is friendly and helpful, appreciated her service
26 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Stanley. Thank you for your review for Shannon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bolton
Hello Gill,
Thank you for your feedback. We're really happy to hear Katie managed to solve your issues and left a great impression!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service provided and…
Good customer service provided and enjoyable experience provided by Liam
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hey,
Thanks for taking the time to leave us 5 star and sharing your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was scammed at the Vodafone shop.
I was scammed at the Vodafone shop in Stratford. I bought a phone, and they gave me a tablet. The tablet was free, but they added a second number to my account. I paid £14.99 for over three years for a number I never received, activated, or used.
18 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Luan,
Thanks for your review. It's really important we get this looked into, please drop our team a message on Facebook - vodafone.uk/3lCYUxW or X (formally Twitter) - vodafone.uk/3LXh2xl Just let the team know you've left a review. We'd be happy to take a look!
Thanks, Vodafone Social Media Team
Matt sorted me out with my new phone…
Matt sorted me out with my new phone and sim quickly and helped me get set up, would recommend!
16 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Richard,
This is a great review for Matt. I’m glad to hear you found the best option in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Liam gave us fantastic service while we…
Liam gave us fantastic service while we came to upgrade our two phones today. He was very patient and made sure we understood everything about our new plans. Thanks
2 janvier 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Emily,
Thanks for reviewing, and sharing this great feedback for Liam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee at Bolton Town Centre Branch
Lee at Bolton Town Branch really helped find the best plan and best phone for me! Had a great time and he was very friendly and managed to get us to secure a phone
22 décembre 2023
Avis spontané
Réponse de Vodafone UK - Bolton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Good service Lee was very helpful
15 décembre 2023
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Stuart,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Patience and understanding of older, and less tech savvy people
Shannon had Patience and understanding of older, and less tech savvy people
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Lee
25 novembre 2023
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Kerry,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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