I like going into the store instead of doing it all online . You cant beat the personal touch . We were served by Hasan , who explained everything clearly answered my questions plus a few i didnt kno... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3 Strait Bargate, PE21 6EE Boston, GB
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Lisez les avis des autres
Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... Voir plus
L'entreprise a répondu
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... Voir plus
L'entreprise a répondu
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Boston
Écrit par l'entreprise
Coordonnées de contact
3 Strait Bargate, PE21 6EE, Boston, Royaume-Uni
4,9
Excellent
147 avis
Aucun historique récent de demande d’avis
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Réponse de Vodafone UK - Boston
Hi there Patricia,
Thanks so much for your great feedback, we're delighted you had such a fantastic experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Drunken mistake
Just wanted to say a huge thank you to Vodafone Boston store,
Unfortunately a drunken me locked my phone with the pattern security and I couldn't remember what it was.
Was greeted with a warm smile and a welcome by Lana .
I explained the problem and then advised the phone would have to be sent off ( 10 days) wait.
That was my only option, however my contract was looked at , and the good news was I was able to upgrade to the galaxy S24
Lana had explained everything and went through the contract and making sure that I was understanding the upgrade and readjusting my plan/ contract, as there was a promotion running.
After an hour I finally had a phone with my sim card, I just download all my apps.
Thank you to Lana for all her help and advice, and also the other staff as well.
** note to myself leave my phone alone or switch off ** ( after a few drinks ) :)
2 avril 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Mark. Thank you for your review for Lana and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erik at Boston Voda was Brilliant.
Erik at the vodafone store was brilliant. Found the perfect deal for me which suits my needs. Felt confident in my decision with a device today all thanks to Erik!
15 avril 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi there,
Thanks so much for your review! We really appreciate you taking the time to leave positive feedback and are so glad you had a great experience and found the perfect deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Boston
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good
Very good, felt very welcome by Eric. Definitely be visiting again
24 février 2024
Avis spontané
Réponse de Vodafone UK - Boston
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
super helpful
Great, friendly staff! Specifically Erik, he was super helpful and friendly. He explained all my options and helped me pick the best deal to suit what I need. Really chatty and a great asset to the team:)
24 février 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Ellen,
Thank you for your review. It’s great to hear of your positive experience with Erik and the team. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
RYAN and Shainie were very friendly and…
RYAN and Shainie were very friendly and helpful. No hard selling. A good experience
15 février 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey,
We're glad to hear that you had a great experience, thank you for the 5 star support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgraded my phone
Upgraded my phone. Dealt with Erik, who explained all my options clearly, knew his stuff very well, and was very pleasant to deal with.
Very satisfied with my whole experience.
12 février 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Neil,
Thank you for your review, and feedback for Erik.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic experience
Fantastic experience, Erik was so knowledgeable. Understanding of my senior years. Went over the top to be helpful and explain everything to me in easy ways. Very smart personable young man. He should go far.
26 janvier 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Annie. Thank you for your review for Erik. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ivana is a SUPERSTAR
Ivana is a SUPERSTAR! She has helped us set our new pro 2 Broadband!! She is just brilliant!
19 janvier 2024
Avis spontané
Réponse de Vodafone UK - Boston
What super feedback for Ivana! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Erik was very helpful
Erik was very helpful and spent time to understand my needs to get me the best deal on my phone upgrades
11 janvier 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Kenny,
Thanks for the lovely review and fantastic support for Erik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really appreciated the service from…
Really appreciated the service from Erik at the Boston Vodafone store, really impressed with his knowledge of the products and I really appreciated the time he took to explain how the products work. Ended up saving me money moving from SKY!
11 janvier 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey there,
Thanks for the lovely review and fantastic support for Erik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Jordan and got…
Great service from Jordan and got everything sorted and a better deal for the same plan
10 janvier 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Michelle,
Thanks for your review and feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing friendly and helpful service
Amazing friendly and helpful service
Thank you Jordan!
8 janvier 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Lucy,
This is lovely feedback for Jordan. Thanks for taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I’ve been a loyal Vodafone customer for…
I’ve been a loyal Vodafone customer for many years - using only the Boston Store for my mobile phone needs, as I have found over the years that Donna has been a tremendous help. Time after time over the years she has been kind and knowledgeable, and has made the mundane task of upgrading phones a pleasurable and humorous experience. As she now has a team working for her, it’s clear her training and guidance has reflected onto her staff, as that same high level of service and attentiveness to the customer shines through. I shall continue to be a loyal fan of the brand as long as Donna is captain of the ship! Thank you for all you have done and continue to do,
Kind regards,
A loyal happy customer.
9 décembre 2023
Avis spontané
Réponse de Vodafone UK - Boston
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pleased with the Visit
I was very pleased with my visit at the Boston Vodafone store. The staff that dealt with my upgrade and data transfer were very kind and patient and reassured me about swapping my data to my new phone which put my mind at ease. They were also really helpful afterwards when it came to setting up my new phone. Big thank you to Ryan and Erik!
30 novembre 2023
Avis spontané
Réponse de Vodafone UK - Boston
Hi Catherine,
Thanks for reviewing and sharing this great feedback for Ryan and Erik.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was served by Erik today who was…
I was served by Erik today who was great at his job. He made the process of upgrading my phone a pleasure.
I would highly recommend Vodafone Boston.
3 décembre 2023
Avis spontané
Réponse de Vodafone UK - Boston
Hi Jamie,
It's great to hear your feedback. Thank your for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service by Eric
Fantastic service by Eric. Explained everything very clearly . Took time to sort everything out for me. Couldn’t recommend him high enough
23 novembre 2023
Avis spontané
Réponse de Vodafone UK - Boston
Hey Yvonne,
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback for Eric.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very patient
Very patient. Great service and thorough. Erik was excellent as it was a lot of work
23 novembre 2023
Avis spontané
Réponse de Vodafone UK - Boston
Hi Keith,
Thank you for taking the time to review and share this great feedback for Erik.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hi a very good service explain all…
Hi a very good service explain all details clearly, Erik very friendly sorted new phone and wfi system. I have always used the Boston store all time the staff always been friendly and helpful.
9 novembre 2023
Avis spontané
Réponse de Vodafone UK - Boston
Hey Graham,
Thank you for reviewing and sharing this great feedback for Erik.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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