We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... Voir plus
L'entreprise a répondu
36 Braccan Walk, RG12 1BE Bracknell, GB
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We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... Voir plus
L'entreprise a répondu
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... Voir plus
L'entreprise a répondu
Went to renew contract our server Kim was very helpful and took time to explain all our options He was very knowledgable and guided us through easily
L'entreprise a répondu
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
36 Braccan Walk, RG12 1BE, Bracknell, Royaume-Uni
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Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great customer service and went above and beyond. Would definitely go back if I need anymore help. Thank you Lee

Réponse de Vodafone UK - Bracknell The Lexicon
We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference and turned what could have been a simple transaction into a really memorable experience.
Lee was friendly, patient and genuinely went above and beyond to make sure we got a great deal. He even took the time to look at my existing contract to make sure we were all getting the best possible deal.
Fantastic customer service from start to finish. Lee is a real credit to the team, and we really appreciated how welcoming and helpful he was. Thank you, Lee! ⭐⭐⭐⭐⭐

Réponse de Vodafone UK - Bracknell The Lexicon

Réponse de Vodafone UK - Bracknell The Lexicon
Lee from Bracknell store was very helpful, engaging and had great sense of humour.

Réponse de Vodafone UK - Bracknell The Lexicon
Lee the store manager was very quick and efficient in sorting out out of date contracts. Very friendly and helpful.

Réponse de Vodafone UK - Bracknell The Lexicon
Great service - clear, quick, efficient. Knew what he was talking about, got us a good deal. Very friendly, interesting to talk to and engaged in what we had to say. Highly recommended.

Réponse de Vodafone UK - Bracknell The Lexicon
Pikl has been extremely helpful, courteous and showed lots of patience with me.
She wll be a credit to your company and I have no hesitation in recommending her to friends and family.
Thank you again Alison

Réponse de Vodafone UK - Bracknell The Lexicon
I visited Lee today after being scammed and Lee put me very much at ease, not only managing to put my mind at rest but upgrading my contract to a much better deal. I left a very happy customer.

Réponse de Vodafone UK - Bracknell The Lexicon
I wanted to upgrade my phone early. Joshua was in store and extremely attentive. I left with my new phone, at a very good deal I’m happy with. Big thumbs up to Joshua I hope to deal with him again.

Réponse de Vodafone UK - Bracknell The Lexicon
Joshua was totally essential with helping with my phone and was a great help

Réponse de Vodafone UK - Bracknell The Lexicon
Very friendly helpful staff service by Natalie

Réponse de Vodafone UK - Bracknell The Lexicon
Natalie was exceptionally helpful and sorted 2 new phone contracts timely and efficiently despite the slow system response.

Réponse de Vodafone UK - Bracknell The Lexicon
Extremely helpful, went above and beyond for me to help me resolve my technical and upgrade issues, if I could give 6 stars I would

Réponse de Vodafone UK - Bracknell The Lexicon
Hin bring me an excellent customer services. Highly recommend

Réponse de Vodafone UK - Bracknell The Lexicon
Hin bring me a excellence customer experience

Réponse de Vodafone UK - Bracknell The Lexicon

Réponse de Vodafone UK - Bracknell The Lexicon
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy. Very knowledgeable about the products and contracts etc. Thank you

Réponse de Vodafone UK - Bracknell The Lexicon
Him provide us wonderful customer experience

Réponse de Vodafone UK - Bracknell The Lexicon
Stuart sim upgrades for me and my family highly recommend!!

Réponse de Vodafone UK - Bracknell The Lexicon
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