It was great because Nathan was so patient in explaining every step of the process to a “novice”. I had no worries at all and everyone I dealt with in the store was helpful and pleasant
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
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Lisez les avis des autres
I went in to change over mobile phone provider and Dan helped me with my request. He was friendly and helpful, we found the best deal to suit my needs and the whole process was swift. Thanks Dan for y... Voir plus
L'entreprise a répondu
Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
L'entreprise a répondu
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Bridgend
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, Royaume-Uni
4,9
Excellent
152 avis
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Les gens ont aussi consulté
A genuinely positive experience
I had such a genuinely positive experience at Vodafone that I felt I had to leave a review. Chantelle was outstanding from start to finish. She was welcoming, patient, and incredibly knowledgeable, taking the time to really understand what I needed rather than rushing me into a decision. She clearly explained all the options available, answered every question I had without hesitation, and made sure I felt confident in my choice. There was no pressure at all—just genuine support and a willingness to help. It’s rare to come across customer service that feels this personal and attentive, Vodafone is lucky to have someone like this on their team.
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Georgia,
Thanks for the lovely review and fantastic support for Chantelle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Came into store and spoke to Aaron to transfer old phone to new phone. Very helpful and knowledgeable.
Sorted my phone which I would not have been able to do myself.
All staff are friendly and helpful.
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Tracey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Teoman helped set my new phone and…
Teoman helped set my new phone and tablet up. Thank you for all the help. Excellent service!
22 mars 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodaphone shop in Bridgend town…Aaron.
Visited Vodaphone shop in Bridgend town centre 20th March. I was attended to by Aaron. He was friendly, polite, and extremely helpful with my queries on operating my new mobile phone. I thoroughly recommend this store. The other member of staff in the store at the time was also friendly and polite.
Nice for me to leave, happy, with my queries explained. Thanks Aaron.
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Janet,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Unfortunately someone mucked my phone…
Unfortunately someone mucked my phone up and i couldnt find anything I wanted. I went to Vodafone Bridgend and a lovely young lady sorted out in just a few minutes
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Barry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aaron at Vodafone Bridgend was amazing
Aaron at Vodafone Bridgend was amazing, I went in to upgrade my mums phone and SIM card contracts and also my broadband, he was very professional and friendly, he really made the experience a lot easier than I thought it was going to be, he sorted the phone and SIM card to my mums needs and and broadband to mine also, very fast and trust worthy, I would definitely highly recommend Aaron
19 février 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Yunyee,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chantelle was very informtive and…
Chantelle was very informtive and helpful explaining how to use my new phone. She was very kind and explained everything perfectly
13 février 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Brian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chantelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Millie helped me fix my phone as it was…
Millie helped me fix my phone as it was full of junk apps which gave me lots of pop ups
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Libby,
Thanks for the lovely review and fantastic support for Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Teo Helped me with transferring all my…
Teo Helped me with transferring all my stuff to my new phone. Thank you Teo.
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Mr Perham,
Thanks for the lovely review and fantastic support for Teo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into bridgend store to get a new…
Came into bridgend store to get a new phone Aaron was brilliant and made the process fun and easy, also had had from Chantelle on claiming the gift from Google she was awesome and friendly!
Thank you guys
18 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Ceri,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience being served by…
Excellent experience being served by Chantelle she is very kind and knowledgeable, I will be back to see her to upgrade my sim when it’s ready
18 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Janet,
Thanks for the lovely review and fantastic support for Chantelle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into Vodafone Bridgend for help…
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was quick knowledgeable and made it fun.
He gave outstanding customer service
He was very polite, friendly, welcoming
I would highly recommend Aaron 5* experience
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were friendly
The staff were friendly, greeted me on entry and walked me through buying a phone. They also showed me how to transfer my photos and apps when I did not know how to do it myself. Thank you team!
17 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Hi Emily,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Danielle helped with me with my…
Danielle helped with me with my upgrade, I normally hate changing my phone but she was so wonderful and helpful and made me feel so comfortable while upgrading
22 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Michelle,
Thanks for the lovely review and fantastic support for Danielle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chantelle helped me upgrade
Chantelle helped me upgrade, excellent service
4 décembre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey,
It's fantastic to hear that Lloyd was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Teoman helped put my new sim into my…
Teoman helped put my new sim into my phone and transfer my contacts. Thank you
25 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store Visit
On arrival at store I was greeted by Chantelle. Very professional and helpful, I had many queries and Chantelle was able to answer and support with all questions.
I have been a customer of Vodafone for many years and I’m very happy with all services.
23 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Hey Nikita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Millie was super helpful with my phone…
Millie was super helpful with my phone transfer!
4 novembre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Millie was super helpful during the…
Millie was super helpful during the network outage reassuring me that my service would come back as soon as possible. I've gone back in today and she has helped me set up the app and the very me rewards app. 10/10 service
17 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Hi Jamie. Thank you for your review for Millie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chantelle was wonderful helped a non…
Chantelle was wonderful helped a non technical person to deal with my new phone with no issues!
15 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bridgend
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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