Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Voir plus
L'entreprise a répondu
Unit 16, Churchill Square, BN1 2TB Brighton, GB
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Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Voir plus
L'entreprise a répondu
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
L'entreprise a répondu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Voir plus
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Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... Voir plus
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Écrit par l'entreprise
Unit 16, Churchill Square, BN1 2TB, Brighton, Royaume-Uni
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Great experience with Vodafone! I was helped by Aliza, and she was very polite, patient, and professional. She explained everything clearly and resolved my issue quickly. Excellent customer service—really appreciated her help.

Réponse de Vodafone UK - Brighton
Nikolett was wonderful and helped me set up my new phone and got me a great deal. 10/10 service and would highly recommend.

Réponse de Vodafone UK - Brighton
Paul was really great, greeted us at the door. He offered 2 phones to us with both deals and advised us about the 2 phones I was thinking about to allow us to make an informed decision. Great experience

Réponse de Vodafone UK - Brighton
The staff did her utmost, spent lots of time and patient to help me sort out my messaging problems.

Réponse de Vodafone UK - Brighton
Really, helpful, quick and friendly service from Alisa in the Brighton Churchill Sq shop 👍🏼

Réponse de Vodafone UK - Brighton
Trey is a total asset to the store. So kind, helpful and patient. Helped me on three seperate occasions and always welcomed me back with a smile. 10/10 service!

Réponse de Vodafone UK - Brighton
I had Great experience with Isabella. Great service!

Réponse de Vodafone UK - Brighton
Isabella was excellent
She was very understanding and gave great service

Réponse de Vodafone UK - Brighton
Klara was absolutely brilliant !! Super helpful and really lovely

Réponse de Vodafone UK - Brighton
Trey was very friendly and made the whole experience very easy and simple

Réponse de Vodafone UK - Brighton
Very good service. Didn’t have to wait long and they saved my bill going up considerably.

Réponse de Vodafone UK - Brighton
Ehtesham was superb, extremely helpful with my phone upgrade.

Réponse de Vodafone UK - Brighton
Isabella was so friendly and helpful today dealt with all my questions and queries

Réponse de Vodafone UK - Brighton
Came in to the store with many questions and queries all were answered and dealt with couldn’t be happier with the service we received.

Réponse de Vodafone UK - Brighton
Nikolett helped me get a great deal in store thank you for your help

Réponse de Vodafone UK - Brighton
Rickky helped me set up a mobile broadband as I recently moved house, was very helpful and offered avenues to save money, very happy

Réponse de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton
Brilliant Service. Fast and efficient. Sarujan was great help.

Réponse de Vodafone UK - Brighton
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but even then, Klara was excellent. Great knowledge on the services and products and fantastic customer care. Would recommend visiting this store. Klara is patient, clear and very good at her job.

Réponse de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton
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