Vodafone UK - Bristol Experience Avis 

348
•
TrustScore 5 sur 5

4,9

56-60 Broadmead, BS1 3ED Bristol, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Big thanks to Tom and Sam for being so patient and so helpful when it came to helping me with my struggle of upgrading my phone. Couldn't of asked for better customer service from either, both took th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The visit was just great from start to end the sales man Samuel in the broadleaf store was more than helpful, polite, welcoming really giving us his time and a job well done.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived at the vodafone shop at broadmead bristol to upgrade my phone.unsure what phone i want so spoke with the sales rep Daniel who is very knowledgable and explained the range of phones. I then sat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 56-60 Broadmead, BS1 3ED, Bristol, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(348)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ayo was Friendly

Ayo was Friendly, helpful

18 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. We're happy to hear that you found our team member helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tori and Rose were great

Tori and Rose were great - very helpful with sorting the best deal!

17 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. We're happy to hear that you had a great experience! We appreciate you mentioning how helpful our team was in finding the best deal for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was a great advisor in Bristol

Dan was a great advisor in Bristol. Explained everything very clearly.

16 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had issues with my sim for some time

Had issues with my sim for some time, and thought i would try my luck and this lovely young man connor helped me with everything, very straight to the point and my issues solved. 5/5

4 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo explained everything clearly

Ayo explained everything clearly, got me the best deal and great savings, whilst being very patient with my 3 yo son in store! Thank you!

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good communication

Really good communication, normally I don't understand but Rose was very lovely and clear. She made our experience alot swifter than normal, and worked out a great deal for us. Thankyou very much broadmead team:) merry Christmas

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was extremely helpful

Ayo was extremely helpful. He talked me through all my options and answered my questions in full. He helped me understand my phone better and was very patient explaining to a 70 year old techno phobe.
Well done Ayo. Great customer service.

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was very helpful and friendly and…

Ayo was very helpful and friendly and made my experience with upgrading my phone very smooth. Thank you Ayo!

13 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience

Dan was very helpful and managed to help me save some money by recommending me a new plan and he was friendly

11 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good

Very, friendly, helpful and quick.

Thank you Ayo

3 novembre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. We're happy to hear that you found our team friendly and helpful, and that we provided quick service. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamaal

Helpful and efficient

31 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Ben

Great customer service from Ben, he was very professional, patient and helpful.

24 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received great, professional, patient, and helpful support! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The store manager Tom patiently heard…

The store manager Tom patiently heard my problem and offered the best solution. Alex helped me patiently through my contract and gave me the best deal available. Very nice customer service.

24 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was a great experience with your…

It was a great experience with your amazing staff (Rose ) at Bristol broadmead, she was very helpful, professional and super friendly .
Thank you very much for having her and hiring these kind of amazing employees, as I have been a customer since 2019 and I am glad when I come to your shop and get 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟 service .

21 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vary happy with service provider,

Vary happy with service provider,
Ayodele was impressive saved us money and gave us a good plan that met our need

18 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, polite and clear. Very happy I visited the store 😆. Ayodele

17 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guys where really really helpful…

The guys where really really helpful especially Alex he helped me a great deal today many thanks

9 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo is an exceptional staff who took…

Ayo is an exceptional staff who took his time to explain my bills to me clearly and was so patient with me to teach me how to use the my Vodafone app for future purposes. My experience with him i would not want to forget in a hurry.
Thank you Vodafone for such a staff like ayodele

8 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Its was Alex

Its was Alex
10/10 experience

7 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fast, professional and polite

Fast, friendly service. I think he has saved my life.

I was served by AYO in Bristol. Great help, good man

1 octobre 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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