Vodafone UK - Bristol Experience Avis 

348
•
TrustScore 5 sur 5

4,9

56-60 Broadmead, BS1 3ED Bristol, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Big thanks to Tom and Sam for being so patient and so helpful when it came to helping me with my struggle of upgrading my phone. Couldn't of asked for better customer service from either, both took th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The visit was just great from start to end the sales man Samuel in the broadleaf store was more than helpful, polite, welcoming really giving us his time and a job well done.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived at the vodafone shop at broadmead bristol to upgrade my phone.unsure what phone i want so spoke with the sales rep Daniel who is very knowledgable and explained the range of phones. I then sat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 56-60 Broadmead, BS1 3ED, Bristol, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(348)

39 632 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sam couldn't have been more helpful and…

Sam couldn't have been more helpful and full of knowledge

8 août 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Woodruffe, ​

Thanks for the lovely review and fantastic support for Sam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadmead shop

Broadmead shop. Was attended and let know accurately about how long before seen.

When seen they really helped me find a phone and plan to suit my needs and budget. Rose whom was my sales assistant to this was very kind, polite and helpful. I'm thankful 🙏🏻

7 août 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Rose —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We had Sam today assisting us

We had Sam today assisting us, he was very friendly, informative and had a really good personality. He made the experience a lot easier to understand thank you

7 août 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Dawn,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was so very patient with all my…

Ayo was so very patient with all my questions and explained everything in a way I understood. Top notch 👍🏻

2 août 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Kelly,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was very helpful today

Ayo was very helpful today, he gave me some great deals and saved me money whilst upgrading my contracts. He was very polite and provided great customer service.

25 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely service

Lovely service, Sam is so patient and helpful. He gave us the best suitable deal for our family! Thank you so much! 😊

19 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Jing,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent assistance

I was assisted by Sam who was hugely helpful and patient with me (and my endless questions) whilst looking at phone & sim options. Really happy with the outcome and would definitely recommend going with Vodafone!

10 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Hattie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was brilliant

Dan was brilliant, efficient, knowledgeable and helped so much. Thank you!

8 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Zoe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayodele provided a excellent customer…

Ayodele provided a excellent customer service. He was patient with me to explain all the plans and i decided to get the device.
Thank you Vodafone for having staff like him

5 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Hiyab,

Thanks for the lovely review and fantastic support for Ayodele.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience in the branch Bristol…

Great experience in the branch Bristol with Ayodele adviser very helpful and informative explained everything in detail, very friendly and polite..

5 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Hussain,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was superb nd took his time with …

Ayo was superb nd took his time with smile to explain nd wa very professional.

4 juillet 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi Debbie,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and lovely person

Very friendly and lovely person

30 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey Carmen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seen Rose and Tori assistant manager

Seen Rose and Tori assistant manager, forever grateful for kindness and help given.
very satisfied with the solution, comfortable and fast resolution, moved from PAYG to contract for 2 number. Recommend!

26 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey владимир ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I bought a new phone and wanted to keep…

I bought a new phone and wanted to keep my old number because I have been using this number for over 10 years. Despite receiving a text message that everything would be sorted out within 24 hours. They did nothing. They charged £60 for two accounts. Although they sent me an eSIM card. I wrote to them and they offered me a SIM card with 3 GB internet. The next day they disconnected my internet everywhere at home too. They said that I had already used 3 GB on the router and phone. I pay £60 a month for iPhone and £32 for broadband. And I have no internet. They only know how to pay the fees without giving anything in return. I do not recommend this company and I will never use their services again. I have been with them for 7 years and this is how they treated me.

27 mars 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. We're sorry to see you've not had a pleasant experience with us and we'd like to put this right.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Noté 5 sur 5 étoiles

Good service and conversation with…

Good service and conversation with Ayodele :)

18 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Great to hear Iris, thank you for sharing!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was very helpful and gave me the…

Ayo was very helpful and gave me the best suggestions for all the contracts.
Much appreciated

18 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found the suggestions helpful for your contracts.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayodele service was superb

Ayodele, I really appreciate the warm reception you gave me through your guidance for me getting a new a phone.
Excellent customer service I got from the Vodafone store.

14 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi Mohammed,

We're happy to hear that you had a positive experience and appreciate the support.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The retail adviser Ayo, was very polite and…

The retail adviser was very polite and friendly,answered all questions i needed to know about porting to Vodafone and listened carefully,was very helpful.

13 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi. Thank you for your review for Ayo. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 3 sur 5 étoiles

Ayodele was very kind and friendly

Ayodele was very kind and friendly. And i really appreciated his work with me and my friend. ❤️😍

11 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hey MameCoumbaDieng,

This is fantastic to hear! We really appreciate the feedback for Ayodele.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very helpful

very helpful. Ayodele - was very helpful in the shop!

10 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Experience

Réponse de Vodafone UK - Bristol Experience

Hi Orla.

We're happy to hear that our agent Ayodele was helpful.

Thank you for sharing your positive experience with us,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus