Vodafone UK - Broadstairs Avis 

312
•
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(312)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beth was amazing

Beth was amazing, very professional and explained the packages in detail.

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I am here from the states and I have…

I am here from the states and I have terrible luck with technology. I mean terrible luck with technology and Callum made it right I need to make a right just once I was back in the store a couple times before I un messed up what I messed up no what he un messed up that I messed up. I don’t know what you’re paying him, but I don’t think it’s enough, especially to have to put up with the likes of me so thank you very much for having a Vodafone store in Ramsgate that I could find and then turn find Callum.

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Denise,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Personable and friendly staff. Upgraded and renewed multiple contracts with good deals. Callum and Connor were brilliant! Thank you.

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Michelle,

Thanks for the lovely review and fantastic support for Callum and Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Everything is brilliant Connor was so…

Everything is brilliant Connor was so patient with me thankyoi so much
Saved me from a lot of anxiety and pain and heartbreak

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Juliana,

Thank you so much for your wonderful review and the amazing support you’ve shown for Connor —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got looked after by Henry in the…

Got looked after by Henry in the Westwood Cross branch. Extremely nice, knowledgeable, funny & great customer service too.

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Colin,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

FIRST CLASS SERVICE THROUGHOUT

I received friendly and acccurate information all the way through from my initial meeting with Rob to subsequent consultations with Chris.
Chris in particular sorted out some difficulties with my former provider and ensured that my new network would shortly be up and running.
He's a patient and knowledgeable man who knows his subject well.
I am delighted to have placed my contract in their hands.

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Geoffrey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick

Quick, responsive and very friendly with Ali

22 février 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Luke,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Conner

Conner, was brilliant, and most professional, and very mindful of my needs.
He is one of the most passioate persons I have ever met!
I shall certainly carry on using Vodafone

19 février 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Ian,

Thanks for the lovely review and fantastic support for Conner.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was fantastic

Callum was fantastic. Took his time to go through every offer possible. Went home very happy. And Callum is going to look at our broadband.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at Vodafone sorting my…

Great experience at Vodafone sorting my contracts out today, I am a complete tech phobe but Beth made it so easy for me to understand. If you need a new contract or help with yours - highly recommend this girl! She is great. 😊

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Cherie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor who is at our Vodafone store in…

Connor who is at our Vodafone store in Thanet, is a very friendly and capable member of the team. He has looked after me and my wife, for a number of years. I would thoroughly recommend Connor and this store for excellent customer service. Thankyou.

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Hugh,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum 😁

Callum was very patient with my problem,not receiving calls, he tried so many things to rectify this. He could have said or palmed me off but no he stuck to it and after an hour managed to clear the phone. Excellent,so pleased . He is a credit to the store

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey David,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris in the the Broadstairs branch…

Chris in the the Broadstairs branch (Vodafone) was fantastic in assisting me with a new phone in store. Much easier than over the phone. Thank you Chris!

21 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Margaret,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional staff!

Professional, precise, knowledgable and makes life easy! A guy of 75 years old and I have nothing but praise for the guys, Ali, Beth and Connor have all helped me massively!

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey David,

Thanks for the lovely review and fantastic support for Ali, Beth and Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service.

I took out broadband and sim only contracts with Robert. He made everything easy and was quick and efficient. Very knowledgeable about the products he was selling and patient with answering questions. Amazing customer service and would highly recommend.

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Beth and Ali

Beth and Ali were very friendly and extremely helpful with my purchase of a new phone and Apple Watch. They were very patient as their computer system was extremely slow but we got there in the end and completed the purchase .

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Richard,

Thanks for the lovely review and fantastic support for Beth and Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali was a great help with our upgrade

Ali was a great help with our upgrade, was really friendly and professional

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey M,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

MY SANITY SAVED I had been having…

MY SANITY SAVED I had been having problems with getting mobile data via my Provider Vodafone for many months, talking to Vodafone, both by phone & FtoF, for days on end. Problems persisted. As I depend on mobile data for my work, I was about to switch to another provider when I met CHRIS MORGAN at Westwood Cross Vodafone outlet. After spending some two hours with my iPhone, he identified & SOLVED the problem and also offered me better contracts for both iPhone Data and Home Broadband. All throughout, CHRIS was a perfect gentleman, no complaints, just sweetest courtesy. If Vodafone employs people like CHRIS MORGAN, I will not hesitate to recommend their services to everyone! HUGE THANKS & BEST WISHES TO CHRIS & VODAFONE!!! Larisa

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Lara,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I experienced a very customer…Excellent

I experienced a very customer relationship.

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey FolasadeSennaike,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Callum in the Broadstairs branch was so friendly and helpful. He went through all our options for the best possible deal and also checked through our current devices and Broadband to secure better deals. We were not rushed at all and appreciated his expertise and time. Very pleased!!

16 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Jody,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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