Vodafone UK - Burgess Hill Avis 

152
•
TrustScore 5 sur 5

4,9

11 Market Place, RH15 9NP Burgess Hill, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service at your Burgess Hill branch - in particular 0liver and Dylan. Very knowledgeable and sorted out our problem with no hassle. Made us feel at ease - very helpful. Will def... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 Market Place, RH15 9NP, Burgess Hill, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(152)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service and recommendations

Excellent service and recommendations. Took time but was a significant saving and worth it.

26 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Conrad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent & Best customer services i…

Excellent & Best customer services i received. Amazing

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Nasir,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caleb was very helpful

Caleb was very helpful, got me a great deal and transfwrred my data for me

19 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey David,

Thanks for the lovely review and fantastic support for Caleb.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 2 sur 5 étoiles

Had very good service by very pleasant…

Had very good service by very pleasant Caleb

18 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

"Hey Cynthia,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Great service

Great service! Thank you for the help Caleb

18 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service as always from the lovely…

Great service as always from the lovely staff in the Vodafone burgess hill! Thank you to the whole team!

17 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caleb alessandra and tommy have been…

Caleb alessandra and tommy have been very helful top service!

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hi Peter! This is fantastic to hear! We really appreciate you taking the time to share your positive experience with us. Thank you for your 5-star review.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Very friendly and helpful staff and…

Very friendly and helpful staff and also patient

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Katy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team were very helpful

The team were very helpful, and transferred everything to my new phone, thank you!

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Gerrie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Cara,

Thanks for the lovely review and fantastic support for Harvey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessandra looked after me so well

Alessandra looked after me so well. I’m an older lady upgrading my phone and she explained everything very well. Thank you!

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very knowledgeable and personable young…

Very knowledgeable and personable young man called Caleb did my quite complicated order. Great service!

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey KR Brighton,

Thanks for the lovely review and fantastic support for Caleb. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alassandra is very kind and helpful

Alassandra is very kind and helpful
Good team. ( Burgess hill)

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Udeetha,

Thanks for the lovely review and fantastic support for Alassandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service and expertise

Brilliant service and expertise! Top job by all the staff! Caleb, Scarlett and Alessandra were exceptional! Please give them a pay rise! 🫶

22 juillet 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Linda,

Thanks for the lovely review and fantastic support for Caleb, Scarlett and Alessandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Both Joshua and Caleb go above and beyond.

Both Joshua and Caleb could not have been more helpful in resolving a couple of issues I was having that I had been unable to overcome. Professional, helpful and knowledgeable, they set about fixing the problems I was having with the app, (seems I was trying to use the wrong one), and making my claim for the fee I had been charged by my previous broadband supplier for breaking contract. I cannot recommend them too highly as every visit I have made to the Burgess Hill Vodafone store has made me feel valued as a customer.

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Rod,

Thanks for the lovely review and fantastic support for Joshua and Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great friendly and efficient service…

Great friendly and efficient service from Scarlett in your Burgess Hill branch

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Pithie,

Thanks for the lovely review and fantastic support for Scarlett.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful - max thanks so much for supporting me

5 juillet 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Max helped us very much with getting a…

Max helped us very much with getting a new phone and helping us where the online assistants could not!

5 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Ethan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scarlett and Max were beyond helpful…

Scarlett and Max were beyond helpful and made my day and purchase etc so much easier and fun

21 juin 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Gareth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to Vodafone in Burgess Hill with…

I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star treatment. Thank you Caleb.

19 juin 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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