Came to Vodafone today in order to try and sort out a multitude of phone issues. I had the pleasure of meeting Ed one of your customer service representatives who was incredibly helpful. He went above... Voir plus
L'entreprise a répondu
11 Cambridge Walk, GU15 3SW Camberley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Came to Vodafone today in order to try and sort out a multitude of phone issues. I had the pleasure of meeting Ed one of your customer service representatives who was incredibly helpful. He went above... Voir plus
L'entreprise a répondu
Would always recommend this store. Was served by Kimberly, who is really lovely and very knowledgeable, which makes the whole process way easier.
L'entreprise a répondu
Kimberley Court is so great, such a helpful, friendly and professional lady. Any problems she can deal with it so quickly.
L'entreprise a répondu
Reggie, the customer service agent in the Camberley Vodafone shop provided an outstanding service both with the SIM only plans and the Vodafone 2 home broadband services. He solidified even more ou... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
11 Cambridge Walk, GU15 3SW, Camberley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Welcoming!
Kimberley always helpful. Happy to help and simplify things.
Very helpful
Doing everything with a smile.
Going the extra mile.
Thank you Kimberley ❤️

Réponse de Vodafone UK - Camberley
Great gave what requestedchange of phone

Réponse de Vodafone UK - Camberley
The sales rep answered all our questions, asking her manager when she wasn't sure. She sorted out our contract upgrades, making appropriate recommendations.

Réponse de Vodafone UK - Camberley
Kimberly is amazing I have been a customer for about 5 years and would not go anywhere else

Réponse de Vodafone UK - Camberley
Kimberley from Camberley branch is always lovely and very helpful.

Réponse de Vodafone UK - Camberley
Jan was amazing. Very patient and tenacious sorting out my phone for me. I couldn’t get it back to normal after having used an eSIM abroad and I couldn’t send texts.

Réponse de Vodafone UK - Camberley
I needed to upgrade a phone and change a few plans and the wonderful Kerenza and Janice looked after me. All in all a fantastic, professional and enjoyable transaction.

Réponse de Vodafone UK - Camberley
Fantastic experience, extremely helpful and informative. Highly recommend!!

Réponse de Vodafone UK - Camberley
I had Janice serve myself and my dad in the camberley branch. She was extremely helpful and lovely. Very patient and provided useful information. Would highly recommend

Réponse de Vodafone UK - Camberley
Janice at Camberley shop was amazing,she sorted out my new phone and ran through the working of it. No question was to much or silly. Best service I have received for a very long time. Credit to Vodafone.

Réponse de Vodafone UK - Camberley
Very good customer service. Thank you team Camberley

Réponse de Vodafone UK - Camberley
Thank you for reduce my plan. I was long time on my old plan and finally i was able to reduce cost. Thank you

Réponse de Vodafone UK - Camberley
Janice was extremely knowledgeable, patient. She also went through all my contracts to try and cost save and we saved approximately £15 per month! Very pleased with the service.

Réponse de Vodafone UK - Camberley
I had an excellent customer service in the Camberley Vodaphone shop. Saved me money and hours trying to do it myself online so very many thanks.

Réponse de Vodafone UK - Camberley

Réponse de Vodafone UK - Camberley
Kimberley was helpful, honest and knowledgeable.
Helped us get a great deal.

Réponse de Vodafone UK - Camberley
Janice was incredibly helpful, honest and helped us save a lot of money. I would definitely come back to see her again. She was even answering questions about our families phone not on Vodafone. Amazingly helpful. Thank you.

Réponse de Vodafone UK - Camberley
Charlie was welcoming and most helpful in sorting out my enquiry today.

Réponse de Vodafone UK - Camberley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.