We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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Lisez les avis des autres
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Voir plus
L'entreprise a répondu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Voir plus
L'entreprise a répondu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cambridge Grand Arcade
Écrit par l'entreprise
Coordonnées de contact
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Royaume-Uni
5,0
Excellent
425 avis
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Les gens ont aussi consulté
Nandana really helped me with my issue…
Nandana really helped me with my issue and made sure it is fixed.she has done an excellent job staying with me for 2hours and fixed my issue and also helped me move to Vodafone. She is very professional and I really am happy with the service.
26 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Natalia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nandana was fabulous
Nandana was fabulous. She never gave up and finally solved the problem. Gold star!!!
25 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Kathryn,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Holly was super helpful
Holly was super helpful and informative, helping me find a great deal on my phone, and made me feel super welcome. Was going to wait to make my purchase but she was so great I didn't see the need to wait, Thanks Holly for the 5* service! ☺️
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A war answered all the questions very…
A war answered all the questions very professional very very impressed with Anwar service, amazing person thank you 😊
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kam was very good whit his serves
Kam was very good whit his serves
He went extra and be on explain a lot to we
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Service was great
Service was great. I was served by Holly who was excellent and I left feeling very happy.
21 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Holly was very helpful & concise with…
Holly was very helpful & concise with what was on offer. l had been with my previous provider for over 10years, so this move was a big one for me! Holly made the transion very seamless, l wasn't pressuried at all, very pleased l made this decision, would have no hesitation recommending Vodafone. O)
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for letting us know what an amazing job Holly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer interaction
Holly was very pleasant and provided all the necessary details for my query, which eventually led to me taking the mobile broadband connection. Super patient and helpful.
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Jas,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bianca was amazing
Bianca was amazing, she gave me the best service and prices I could get!
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey JACKLINE,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anwaar was very helpful checked on my…
Anwaar was very helpful checked on my mental health and got me a great deal
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey ToM,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was assisted by Anwaar who was…
I was assisted by Anwaar who was exceptionally polite and helpful. What was thought to be a straightforward problem with my phone turned out to be quite complex and required a data update. This took a little while but Anwaar was very reassuring and told me this would be completed by 6pm when the store closed. He kindly guarded my phone whilst I went away to have a coffee and do some shopping. He managed to access content on my phone despite my not recalling my Apple password. Everything was resolved satisfactorily. Thank you Anwaar
11 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in with a problem came out with a comprehensive solution
I went into Vodafone Cambridge with a problem and left with a comprehensive solution. Holly did a great job for me.
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hi David, thank you so much for your wonderful review and the amazing support you’ve shown for Holly, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I was served by a young man
I was served by a young man (sorry don’t have his name, it begins with N)
This was on Sunday 10th May at the Cambridge Grand Arcade store.
He was very knowledgable and helpful as I’m not technical. He explained everything right down to information about the 2 other phones on my account and when they were due updates and anything I might need to know.
He helped me with a phone upgrade as my phone had stopped working the day before. I was very happy with my new phone and the excellent service.
10 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nahim was outstanding
Nahim was absolutely phenomenal he was working with one hand and delivered me with excellent customer service with knowledge within Vodafone billing systems and products, and I’m just thankful I had him as an advisor, hope he gets better soon and thank you!
10 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Judi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff very helpfull and freindly also…
Staff very helpfull and freindly also very knowlagable.
9 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ok so i met with andrea and ramish at…
Ok so i met with andrea and ramish at cambridge store both were so helpful in helping me get new phone explaining all options and giving me a great deal my only dissapointment was i could not adopt them
9 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Mr Trushell,
Thanks for the lovely review and fantastic support for Andrea and Ramish.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was a very good experience getting…
It was a very good experience getting my new phone contract sorted out. It was well explained and easy to understand.
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Ray,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Brenda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anwaar is brilliant and amazing thank…
Anwaar is brilliant and amazing thank you
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Jenifer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anwaar was very very very helpful staff…
Anwaar was very very very helpful staff couldnt ask for more ..thanks to Vodafone :)
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Helen,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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