We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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Lisez les avis des autres
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Voir plus
L'entreprise a répondu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Voir plus
L'entreprise a répondu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cambridge Grand Arcade
Écrit par l'entreprise
Coordonnées de contact
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Royaume-Uni
5,0
Excellent
425 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
Réponse de Vodafone UK - Cambridge Grand Arcade
Hi Lucie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Sheila,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help with lost phone
Holly knew exactly how to resolve my problem listening intently explaining to me in non tech terms and got it resolved very quickly
13 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hi Tom,
Thank you so much for your wonderful review and the amazing support you’ve shown for Holly —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Denisa was super helpful
Denisa was super helpful. I'd been in about a month before with my phone issue after being let down by EE and she just gave really great advice. Finally found the time to sort my phone out and get it fixed and she just so happened to be in the store working. She remembered me immediately asked how I was and how the phone was. Once I explained she was straight on it and getting everything sorted for me. Couldn't have asked for a friendlier person and better service.
17 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Chapman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Cambridge
Demisa was Very helpful and patient and after being in the Vodafone shop few times that was the best advise i have had.She also helped to solve a technical issue that I had in my phone. Very good customer service.
15 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Farshid,
Thanks for the lovely review and fantastic support for Demisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abin is a dedicated and proactive team…
Abin is a dedicated and proactive team member who consistently delivers excellent results.His strong communication and problem-solving skills make him a valuable asset to Vodafone.
14 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Albin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly in the Cambridge branch was…
Holly in the Cambridge branch was exceptional at helping me sort out my problem. So friendly, helpful and courteous. Happy customer !
14 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Rinkal
I visited the Vodafone store in Cambridge and was helped by Rinkal, who truly went above and beyond. She was incredibly polite, patient, and knowledgeable. I had quite a few questions, but she answered every single one with a smile and clear explanation. Her customer service was exceptional and made the whole experience smooth and pleasant. Thank you, Rinkal,
9 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Mik,
Thanks for the lovely review and fantastic support for Rinkal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient and clear
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Roisin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Mobile Consultation Experience
I had an outstanding experience with my recent mobile consultation from Holly. From start to finish, the process was smooth, convenient, and incredibly helpful. The consultant was punctual, knowledgeable, and attentive to my needs. She took the time to understand my concerns, provided clear explanations, and offered practical solutions tailored specifically to my situation.
What stood out most was the level of professionalism and the personalized attention I received. It was efficient, hassle-free, and surprisingly in-depth for a remote session.
Highly recommend this service to anyone looking for expert advice on the go — it truly exceeded my expectations.
1 mai 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Li,
Thanks for the lovely review and fantastic support for Holly. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Abin was very kind and helpful, got my request sorted smoothly! Many thanks to the staff :)
29 avril 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Mina,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Minerva,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly and helpful in the…
Really friendly and helpful in the Cambridge store today. I came in to charge my phone for a few minutes and Henry moved me onto a much better deal whilst I was waiting. Thank you! ☺️
21 avril 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service.
Great customer service.
Attention to detail with broadband and mobile phone contract.
A good monthly saving was made by visiting this store today.
Was served by Matthew
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey James,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was great!! *****
Your attendant, Holly was extremely helpful and knowledgeable about Vodaphone services. We had a query about international roaming which she answered completely to our satisfaction. She also assisted me with upgrading my Vodaphone account, and helped me save a bit of money in the process. She was very cheerful and seemed pleased to help us. Definitely five stars for Holly!
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Stevenson,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Anisha,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rinkal was very helpful and knew what…
Rinkal was very helpful and knew what was needed
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hi Avril,
We really appreciate your wonderful review and the amazing support for Rinkal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb Vodafone customer service from…
Superb Vodafone customer service from Holly
26 mars 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hi James,
This is lovely feedback for Holly. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Seeking advice on our Vodafone plans.
Seeking advice on our Vodafone plans.
We spoke to Holly and she was very helpful, answered all our questions and saved us money!
19 mars 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hi Stephanie,
Thanks for your 5-star review for Holly. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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