Vodafone UK - Chorley Avis 

301
•
TrustScore 5 sur 5

4,9

7 Market Walk, PR7 1DE Chorley, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Got served once again by Rick. This man has served me countless times over the years and always goes the extra mile to help his customers. Absolute legend. Looking forward to my next visit

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely approachable gentleman, helped me reduce my monthly payment for two mobile phones I have. Also advised me on changing my router, as our Internet at home is horrendous, keeps dropping and we... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 7 Market Walk, PR7 1DE, Chorley, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(301)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Rick

Great service from Rick

31 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi David,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andy was great a very helpful and put…

Andy was great a very helpful and put me on a plan that suited me. Great asset to your store.

28 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Hannah,

This is a great review for Andy. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Emily is a superstar

Emily is a superstar. She has fixed a problem that has been ongoing for over 24 hours that numerous calls failed to resolve. She showed the patience needed to get this fixed perfectly.

15 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Simon,

This is lovely feedback for Emily. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Helpful service

The customer service person who i spoke to was very helpful and explained everything in detail, went through different products and I wasn't sold the most expensive product.

21 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

21 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hey Tracey, It's great ot see you're so happy with our service. Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into Chorley and Rick was amazing…

Went into Chorley and Rick was amazing and fixed my data problem as well as explained roaming and corrected my plans. Thanks very much Rick

21 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi, I'm glad Rick was able to fix your issue and get everything sorted for you today. Thanks for your feedback, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service as always from Emily…

Excellent service as always from Emily and all at the Chorley store

19 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi there,

It's great to see your positive review for Emily and the Chorley team, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andrew and Emily were very friendly and…

Andrew and Emily were very friendly and helped me set up my new phone.

18 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Keith. Thank you for your review for both Andrew and Emily. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

amazing service

amazing service, my phone was having major issues and he sorted it and I got a new phone within the same day! always quick and easy when I speak to the staff. was really helpful thank you! :)

27 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Dannielle,

Thanks for your review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Andy in the chorley store was great…

Andy in the chorley store was great today. Really made a smooth process and got me a good deal on my sim with no hassle. Would recommend to my pals. Thanks Andy

27 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

HI Steven,

This is such an amazing review for Andy. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Good service and helpful staff

17 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Liam

Liam and his customer service, who was excellent at his job and persevered with a problem on my account which had not been picked up and dealt with for years. This took a significant amount of time and several dealings with more than one member of the online customer services.

10 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service, friendly and very helpful.

Liam was super helpful and sorted all of my requirements broadband and mobiles. A friendly service and would definitely recommend. Thanks again!

19 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Mike,

Thank you for taking the time to leave us a 5 star review and thank you for the recommendation.

Thanks,
The Vodafone Social Media Team

Noté 1 sur 5 étoiles

Been with Vodafone for well over 20yrs…

Been with Vodafone for well over 20yrs , I cancelled amazon prime but they still charged me for it spoke yesterday with customer service waste of time . They were not interested, can't wait for my contract to finish , cos I will be gone .

15 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Glenn,

So that we can take a look at the charge and what's happened from our side, please send us a message on Social Media. You can do this via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Rick (Vincent) is a lovely chap

Rick (Vincent) is a lovely chap. Very helpful and knowledgeable. Explained everything in lehmann's terms so I could understand easily.
Even when up against slow systems, he was very enthusiastic. Couldn't do enough to help me with a big smile on his face!

10 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Sam. Thank you for your review. Minus the system issue, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service as always

Brilliant service as always. Friendly helpful advice.

10 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Sean,

Thanks for your kind words and taking your time to share the experience. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I was greeted by two handsome young…

I was greeted by two handsome young men, Andy & Matt who assisted me with a phone problem, most efficiently and effectively.
Lovely guys who really know their jobs, well done.

1 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Frank,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with the team when facing the phone problem.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

I called into the store to renew…

I called into the store to renew broadband and potentially add a further iPhone to my account. Charlotte from the Chorley store dealt with my request and managed to get 30% off the list price along with cheaper broadband.
She was pleasant and courteous throughout.

25 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi there,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt really helped me with…

Matt really helped me with understanding qr codes

25 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Albert,

Thank you for your review and feedback, it's great to hear how Matt was able to help you.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Vincent setting…

Great experience with Vincent setting up broadband and phone

22 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Chorley

Hi Crispian, thank you for the 5 start review and feedback about Vincent's great service when sitting up the broadband and phone.
Thanks,
The Vodafone Social Media Team

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