Vodafone UK - Cirencester Avis 

238
•
TrustScore 5 sur 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jess and Scar were the most patient ladies who took amazing care of me while I upgraded my phone. Their very welcoming bubbly personalities made the experience delightful to someone who is a tech idi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I Needed a new phone today and was served by William he was professional, polite and helpful. I would recommend. He guided me through parts I was unsure of. It is a good team there.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(238)

39 632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Would definitely consider going there again

Went to Cirencester’s Vodafone to upgrade my iPhone finally, haven’t upgraded my phone is store for a long while so was great to have such great service from the person who served me Kieran, helped me understand every step of the process of moving to Vodafone as well as going through how to set up the new iPhone which was extremely helpful & put my mind as ease. Would definitely consider going there again.

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Chloe,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I went into see Jess tom and…

Today I went into see Jess tom and Kieran, they made the experience so easy and simple thank you guys!!

12 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Katie,

This is lovely feedback for Jess, Tom and Kieran. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Came in as my passwords weren't…

Came in as my passwords weren't working, saw Alex and jess and they promptly sorted my issue and got me logged into the apps I needed to be logged into. Five stars!

11 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Terry. Thank you for your review for both Alex and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I saw Jess today she was very helpful…

I saw Jess today she was very helpful and polite / professional

Paul Cullen

11 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Paul. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for a tech transfer

Came in for a tech transfer. Very efficient and helpful

10 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Rob

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Noté 5 sur 5 étoiles

I saw Jess today and she made the…

I saw Jess today and she made the experience so easy and stressfree

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Sue. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in with issues regarding maps

Came in with issues regarding maps. Alex fixed our issue quickly and efficiently and then dove into my account to see if we could upgrade. He managed to upgrade my broadband for higher speeds and he also helped us leave 02 and take out a new phone and plan on the Vodafone network. 5 stars

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Chris. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredibly helpful

Incredibly helpful, clear explanations from Kieran

27 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Hamish,

Thank you for you review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was really helpful in upgrading my…

He was really helpful in upgrading my sim and setting me up with a secondary sim. Explained future options to consider with upgrading to a new phone when I'm ready in the near future.

24 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Eliza,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was very helpful and took the time…

Alex was very helpful and took the time to get me the best phone for my requirements. Highly recommended.

21 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Mr Pawling,

Thank you for taking the time to review and share your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an issue with my SIM.Kieran…

I had an issue with my SIM.Kieran managed to sort the problem out for me. Kieran is the most professional sales advisor I have met. He is a credit to Vodafone and a wonderful representation for young people.

22 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Maz,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Your colleague was very helpful and…

Your colleague was very helpful and patient with me. He helped sort out my new phone after I washed the old one. He took time to transfer everything over for me.

14 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Ann. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was incredibly helpful

He was incredibly helpful, spoken in easy to understand terms and got us the best deal

11 janvier 2025
Avis spontané
Logo de Vodafone UK - Cirencester

Réponse de Vodafone UK - Cirencester

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Jess

Served by Jess. Helpful, communicative and made whole experience straightforward.

9 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Dawn,

Thanks for the great feedback for Jess, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We met Jess in the Cirencester office

We met Jess in the Cirencester office.
Helped to sort out all our problems in no time at all! A 5 star girl to treasure!

7 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Jennie. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Highly recommend Vodafone Cirencester

Tom was knowledgeable, helpful and had a very pleasant way about him. His empathy and patience is a rare find. I would highly recommend visiting Vodafone Cirencester and Tom.

27 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey C Walker,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful

Super helpful, amazing customer service from Kieran. And thank you to Tom and Jess. Happily kept my two little boys entertained whilst I had an upgrade :)

24 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Michaela. Thank you for your review for Kieran, Tom and Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service …

Kieran was more than helpful and knowledgeable, great customer service!

22 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had the most amazing service delivery…

Had the most amazing service delivery by Tom at the Cirencester Shop!!!

Superb knowledge and advice.

Thanks for a great experience Tom!

14 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Heine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patient member of staff who took time…

Patient member of staff who took time to talk us through process of porting number from one account to another.
Kieran

13 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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