My experience at Corby vodafone store was exceptional! Muni took his time to discuss with me my account and recommended plan that worked for me and saved me money. He answered any questions I asked. I... Voir plus
L'entreprise a répondu
Unit 28 Corporation Street, NN17 1NJ Corby, GB
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My experience at Corby vodafone store was exceptional! Muni took his time to discuss with me my account and recommended plan that worked for me and saved me money. He answered any questions I asked. I... Voir plus
L'entreprise a répondu
I would like to thank Ionuț from vodafone.co.uk. in Corby for his professionalism and help. He noticed and helped me block 3 suspicious payments that were about to be added to my Vodafone bill follow... Voir plus
L'entreprise a répondu
Muni was amazing! He explained everything clearly to me and my parents whose first language isn’t English! Gave us great deals and even helped up our ch are a new phone, it’s very stressful to transla... Voir plus
L'entreprise a répondu
Excellent service. Lots of options provided. Managed to sell us new broadband too, but can't complain if it saves us money! Would highly recommend.
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Écrit par l'entreprise
Unit 28 Corporation Street, NN17 1NJ, Corby, Royaume-Uni
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Georgiana was very great with me and very helpful!

Réponse de Vodafone UK - Corby

Réponse de Vodafone UK - Corby
Ionuts was great in the Vodafone Store. Loved the advice he gave, was genuine. Great service will buy again.

Réponse de Vodafone UK - Corby
My experience at Corby vodafone store was exceptional! Muni took his time to discuss with me my account and recommended plan that worked for me and saved me money. He answered any questions I asked. I would definitely recommend.

Réponse de Vodafone UK - Corby
Ionut was kind polite and efficient in renewing my sim only plan! He saved me over £15 a month!
And he hold the door while I got my daughter’s pram in and out of the store, what a gent!

Réponse de Vodafone UK - Corby

Réponse de Vodafone UK - Corby
Everything explained clearly. I didn’t take long. Friendly service

Réponse de Vodafone UK - Corby

Réponse de Vodafone UK - Corby
Great service,Corby Vodafone all excellent staff.

Réponse de Vodafone UK - Corby

Réponse de Vodafone UK - Corby
I had a very positive experience. I received clear answers to all my questions and was very pleased with the friendly and professional approach. Thank you for the excellent service.

Réponse de Vodafone UK - Corby
Very nice experience, clear and very patient explanations.

Réponse de Vodafone UK - Corby
I would like to thank Ionuț from vodafone.co.uk. in Corby for his professionalism and help. He noticed and helped me block 3 suspicious payments that were about to be added to my Vodafone bill following a scam attempt. He was very kind, patient and explained clearly what to do to protect my account. Excellent service and an exemplary attitude towards the customer. I highly recommend and thank him once again for his support!

Réponse de Vodafone UK - Corby
Had a lovely experience at Vodafone at Corby. Specially the manager Ionut, he gave us the fullest support with professional way to fulfil our needs Thank you so much

Réponse de Vodafone UK - Corby
Upgrade in store with Ionut new device and transfer

Réponse de Vodafone UK - Corby
Dear Vodafone Customer Relations Team,
I would like to submit a formal complaint regarding the unacceptable treatment I received at one of your stores today.
I visited the store intending to take out a mobile contract that included unlimited data. At the beginning, the staff member was cooperative and informed me that a suitable plan was available for £14 per month. He then proceeded to collect extensive personal information, including my bank details, address history, and other personal data as part of the application process.
After completing this process, I was informed that my application could not proceed because I do not currently hold a passport or UK driving licence.
I explained that I have lawful immigration status in the United Kingdom and that my identity and status are fully documented through my UK eVisa and official Home Office records. However, rather than offering an alternative verification method or explaining the policy respectfully, the staff member became dismissive and stated that the company would not proceed.
What was most concerning was his attitude and behaviour. He spoke to me in a rude and dismissive manner and told me to leave the desk because he had another customer waiting, despite the fact that I was still trying to understand the situation. This was humiliating and highly disrespectful, particularly as it occurred in front of other customers.
I believe every customer deserves to be treated with dignity and professionalism, regardless of whether an application is approved or declined.
I would like Vodafone to:
1. Investigate this incident.
2. Review the conduct of the staff involved.
3. Confirm whether a UK eVisa can be used as proof of identity for contract applications.
4. Provide a written response explaining what action will be taken.
I am extremely disappointed by this experience and hope Vodafone will take this complaint seriously.
Yours faithfully
Ahmed Alsaqaa

Réponse de Vodafone UK - Corby
Muni is the best sales representative i have seen in my whole life. He explained to me what's on offer and I changed my broadband to Vodafone today.

Réponse de Vodafone UK - Corby
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