⭐⭐⭐⭐⭐ We had a great experience at Vodafone, thanks especially to Vishal. He was extremely supportive, patient, and helpful throughout. He made sure all our questions were answered and guided us th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement65-67 North End, CR0 1TG CROYDON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Callum the manager at the Croydon branch is excellent! He is a credit to Vodafone. He has infinite patience, knowledgeable about Vodafone products & services with good customer rapport. Produce more m... Voir plus
L'entreprise a répondu
I have just visited Croydon branch for updating my contract. Bianka (retail advisor) helped and cooperated me a lot. She tried to explain everything very well. I’m happy that Vodafone has such a great... Voir plus
L'entreprise a répondu
Callus has been fantastic. Excellent Customer services. I am so pleased with how he helped me. He has to be promoted. Professionally dealt with my problem. He is is a fantastic guy.7
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Croydon 65-67 Northend
Écrit par l'entreprise
Coordonnées de contact
65-67 North End, CR0 1TG, CROYDON, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Bohur at Vodafone Croydon Highstreet…
Bohur at Vodafone Croydon Highstreet was fabulous. He helped me sort out my phone contract with favourable options. Thank you.
6 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Angela,
Thanks for the lovely review and fantastic support for Bohur. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vishal was very professional and…
Vishal was very professional and friendly. I highly recommend coming to this branch.
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Amit,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service- Vodafone Croydon
The customer services executive was very clear and helpful in explaining my options to me. I came in to renew/upgrade an expired sim only contract
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Dele,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent work
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Augustine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good Customer Service helped me…
Very good Customer Service helped me out with my plans and trading in my old phone to get a new phone overall very helpful and very thorough. Explained everything well and more than once so I understood.
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nadirah
Nadirah, the retail adviser, was very accommodating…she calmly explained the phone contract stages and it was calming to have her help me with my Vodafone journey
Thank you Nadirah!
3 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Patrick,
Thanks for the lovely review and fantastic support for Nadirah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from BO
2 septembre 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Lucky,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Grace,
Thanks for the lovely review and fantastic support for Bo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The worker named Bo was very helpful…
The worker named Bo was very helpful and was a very kind man and he showed us things and very good advertisement Croydon Vodafone near centrale
31 août 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Joelle,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great time with BISHAL
Had a great time with BISHAL, very friendly and lovely to speak to.
Very very nice guy.
22 août 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Linda,
Thanks for the lovely review and fantastic support for Bishal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina at the South Croydon branch…
Cristina at the South Croydon branch had been very professional, knowledgeable and understood my needs. She explained in simple terms what I was not able to understand and demonstrated how to put innmy new Sim card.
13 août 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Margarita,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The visit to your store in Northend, Croydon was an absolute waste of my time.
The visit to your store in Northend, Croydon to pick up my new Galaxy A57 5G on Monday 10th August where I was told they would set up my new Galaxy A57 5G for me while I waited was so incorrect, totally the wrong information from Zoe from your telephone sales team on the 6th or 7th August, what a complete let down. Zoe told me that I would be met by a staff member who would gladly set up my new Samsung device running my old history onto my new Samsung phone with no problems envisaged....How wrong!!!
I was met and greeted in the stores entrance by a man named 'Bohur' who immediately took charge of the situation by explaining that he could not help me other than handing over my new mobile. They had nobody in the store that could set up my Samsung Galaxy A57 5G for the following reasons: 1. The Manager had left for pastures new. 2. The Store Geek had left to join the Police Force. 3. The store does no formal training on Samsung products products. On asking if I could book someone to set my mobile phone up 'Bohur' replied that there was a shortage of staff at this present time with nobody qualified to assist me, what if I paid 'Bohur' replied £30,00, ok I replied 'Bohur' replied ''but I cannot tell you when due to not having any staff qualified on Samsung products''. Help me someone please!! Well what do you make of this situation Vodaphone? PS Oh yes the one star was for the cleanliness of the store.
10 août 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Kent,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers. We'll ensure to pass on necessary coaching to the mentioned representative.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Maria was very helpful
Maria was very helpful. My SIM card stopped working after transferring it to a new phone and she resolved the problem super fast and I’m now up and running again and I’ve kept my number.
12 août 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Issi,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
All our enquiry was answered and we are very happy
All our enquiry was answered and we received help in choosing the best phone we bought the Samsung galaxy Z fold 8 ultra. Service was amazing Vishal was very good.
6 août 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Md Habibur,
Thanks for the lovely review and fantastic support for Vishal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina was absolutely amazing.She helped me upgrade my phone.
Wonderful staff very helpful.
28 juillet 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Vangjel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cristina from East Croydon Store
Cristina from East Croydon Store, she had an ameazing customer service!
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Giulia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bo was extremely helpful & informative
Bo was extremely helpful & informative! Great customer service
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Lamikanra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Alush,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
He is very good at what he does
He is very good at what he does! Attentive and helpful! He is the best at Vodafone. His name is BO.
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
Hey Murilo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you thar and wishel for great help
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Croydon 65-67 Northend
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.