Hywel and Simon in the Cwmbrân store were absolutely incredible helping my mum and I look for an IPad We have never had a smoother process they were so knowledgable and the process was really quick... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement5 South Walk, NP44 1PU Cwmbran, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Simon and Hywel were so extremely helpful we have never had a smoother process, they are very knowledgeable and staight to the point it was great thank you
L'entreprise a répondu
I needed help transfering data from my old phone to my new one. Claire was so helpful in explaining what was going to happen
L'entreprise a répondu
Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cwmbran
Écrit par l'entreprise
Coordonnées de contact
5 South Walk, NP44 1PU, Cwmbran, Royaume-Uni
4,9
Excellent
144 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Had an issue with my contract
Had an issue with my contract, had spoken to one of the advisors named Markuss, he was very professional about the issue that I was having and explained that he would be able to help get this resolved .
Issue was resolved quickly and I left to go do my Christmas shopping.
18 décembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Chloe. Thank you for your review for Markuss. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Michaela at…
Excellent service from Michaela at cwmbran. Thank you Gaynor
16 décembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Gaynor,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Carla was really helpful in the store …
Carla was really helpful in the store helping with a data transfer
6 novembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Nigel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
My phone had died and Michaela sorted out a new phone, new package and restored all my data. Such a relief. Very impressed with the service received.
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Anne,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new phone.
Thanks,
The Vodafone Social Media Team
Carla provided fantastic information
Carla provided fantastic information
9 octobre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Thanks for your awesome feedback for Carla
All the best, The Vodafone Social Media Team
Great service
Very good service fully explained options and helped choose
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE
Excellent service from Michaela at Vodaphone Cwmbran she was professional friendly and very knowledgeable, I didn’t feel pressured or rushed into deciding the best options regarding my purchase and she was really helpful in finding the best choice when it came to buying a new phone
Highly recommend 5* for sure
19 septembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Rhian,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fair play lovely jubbly all the staff…
Fair play lovely jubbly all the staff in Vodafone cwmbran were amazing especially Lauren good staff
24 septembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Stephen. Thank you for your review for Lauren and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michaela was very helpful
Michaela was very helpful. She was understanding and patient throughout my visit.
She gave me the knowledge about my phone and how to navigate.
Very professional in her work. Great service.
8 septembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Charlotte,
These are lovely kind words of feedback for Michaela. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service Thankyou markuss
6 septembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Thanks for the great review, Laura. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Carla very entertaining whilst also…
Carla very entertaining whilst also being professional
4 septembre 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Joe,
These are lovely kind words of feedback for Carla. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
All sorted!
Spoke to Ebony, very professional and easy to talk to.
Problem solved! Thank you! 🙂
19 août 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi John,
Thanks for sharing your fabulous feedback for Ebony. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SHaun was amazing as always will be…
SHaun was amazing as always will be back for more stuff in future
19 août 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hey Lyndsey, It's great to see you can always count on our team for great service 😊
Thanks, The Vodafone Social Media team
Great customer service
Went to shop as I couldn't see bills Michaela helped set up Vodafone app so we can see bills and data
9 août 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dealt with my issue problem solved…
Dealt with my issue problem solved thank you top man
9 août 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Thanks for the excellent review, Julie. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Cwmbran
Thanks for five star review, Graham. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely brilliant support…
Absolutely brilliant support transferring data from old to new phone- Cwmbran branch. Carla and Team
9 août 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Barbara,
We appreciate your feedback and kind words for our Cwmbran team! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Cwmbran
Hi S Welsh,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Unfrozen in a moment.
Pleasant, helpful assistant who understand my level of skill with phone and acted accordingly. Solved both my issues.
31 juillet 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Rosalind,
Thanks for taking your time to leave this review for our Cwmbran store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very cooperative personal.
Very cooperative personal.
Handled my queries with great skill and efficiency.
31 juillet 2024
Avis spontané
Réponse de Vodafone UK - Cwmbran
Hi Gerald,
This is a great review for our Cwmbran store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.