The manager Dave was absolutely spot on! He’s really nice I didn’t know he is the manager till I finished. Brandon was also polite and representative, Introduced me to the packages, difference between... Voir plus
L'entreprise a répondu
9-10 Prebend Road, DL1 1NT Darlington, GB
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The manager Dave was absolutely spot on! He’s really nice I didn’t know he is the manager till I finished. Brandon was also polite and representative, Introduced me to the packages, difference between... Voir plus
L'entreprise a répondu
I was in today for another silly issue with my new phone and nieve served me again as she has many times. She told me she’s leaving to travel to China, she’s such a brave and spirited and kind young... Voir plus
L'entreprise a répondu
Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Voir plus
L'entreprise a répondu
Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Voir plus
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Écrit par l'entreprise
9-10 Prebend Road, DL1 1NT, Darlington, Royaume-Uni
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Just been served today by Kitsana at DARLINGTON. Kitsana dealt with my contract queries and fixed them and even saved me money! Also she worked beyond her finish time to get it done.
Perfect customer service, she was a pleasure to speak to and is an absolute credit to the DARLINGTON team.
Can't stress how hassle free Kitsana made the whole process.
Many thanks.

Réponse de Vodafone UK - Darlington
Dan W was exceptional in his patience and understanding. He made a potentially stressful situation a pleasure and couldn't have been more helpful. His manner was so calm and trustworthy he gave me confidence and reduced my anxiety. So THANK YOU Dan. Carolyn

Réponse de Vodafone UK - Darlington
Helpful staff, always happy to help 👍
Initially wasn't going to trade in but talked me through how much off my monthly bill it would take off which was appreciated

Réponse de Vodafone UK - Darlington

Réponse de Vodafone UK - Darlington
Just want to sing the praises of Jay, Warren and Lucy at the Darlington store you were all brilliant with helping with my new order and very patient! Thank you ☺️ Sara C

Réponse de Vodafone UK - Darlington
Friendly knowledgeable staff that sorted the issue with my network out swiftly.

Réponse de Vodafone UK - Darlington
Honestly I had a lovely friendly experience today in Vodafone, the staff made me feel so comfortable and knew the answer to every question I asked. I felt at ease and felt very happy when I left with my new phone! Thank you to the staff who made my experience so great!

Réponse de Vodafone UK - Darlington
I went in and was seen to almost immediately. The staff were friendly and helpful and managed to help with my queries extremely well. I'm happy with the service I received.

Réponse de Vodafone UK - Darlington
Fantastic service in Vodafone Darlington today helping me with my new phone. Many thanks

Réponse de Vodafone UK - Darlington
Lucy who served us was very professional and patient,as I’m not very good at technology.You definitely earned your wages today lol Thank you

Réponse de Vodafone UK - Darlington
We needed a change and something new we like what we was going for and got the price for what we was looking at too. Her name was Lucy and she was very nice and happy.

Réponse de Vodafone UK - Darlington
Fantastic service from Lucy in the Darlington store, great credit to the team. Smooth and seamless transaction. Will definitely be back. Only down side is don’t accept cash!

Réponse de Vodafone UK - Darlington
Lucy was very friendly and welcoming . All could do to help use with the issue had and to find the best deal for use

Réponse de Vodafone UK - Darlington
Good employees and pleased to come here every time as I am getting help every time

Réponse de Vodafone UK - Darlington
Very helpful and knowledgeable very satisfied.

Réponse de Vodafone UK - Darlington
Absolutely lovely girl Lucy, professional, efficient and great conversation while waiting for computer to catch up.

Réponse de Vodafone UK - Darlington
Warren in the Darlington branch was a a great help sorting out a suitable contract for a 10 year old with advice on data etc.

Réponse de Vodafone UK - Darlington
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