Vodafone UK - East Grinstead Avis 

226
•
TrustScore 5 sur 5

4,9

14 London Road, RH19 1AE East Grinstead, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The amazing and extraordinary service from Calum and and Irwin and people should come in here to keep these stores going, so we have some humanity in existence and try and keep the bar up in East Gri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've found my visit to East Grinstead Vodafone store today an found andy an dan extremely helpful in every aspect I inquired about, very quick an easy I sincerely hope you guys can forward my appreci... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 London Road, RH19 1AE, East Grinstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(226)

39 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent customer service by Luca and…

Excellent customer service by Luca and Josh. Very knowledgable and efficient

11 mars 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hello Tracey,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Graham was great :)

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hello Taylor,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca is the greatest advisor of all…

Luca is the greatest advisor of all time leads by example, definitely can see him growing into a leader role like

5 mars 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Adnan,

Thank you for the incredible feedback for Luca, it means a lot! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful service

Very helpful service , couldn’t do enough to get me the best deal

4 mars 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Chris,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant and helpful team

Brilliant and helpful team. Thank you so much.

27 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

We're grateful for your positive feedback, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Graham was great

Graham was great! Super helpful and efficient.

25 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Alexia,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca helped he today -efficient

Luca helped he today -efficient, professional and friendly. Excellent customer service. Thank you

17 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thanks for your feedback for Luca. All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service and saved me money

Very good service and saved me money - excellent

17 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Tim, it's great to see we were able to help save you some money. Thanks for your feedback 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

So helpful I will come again

So helpful I will come again

11 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was great

Josh was great, he helped me choose the right phone for me and got me a great deal in the process!

2 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Khleb,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff!
Graham solved a problem I had with a frozen screen on my iPhone within minutes and then Ria helped me to upgrade to a new model quickly while Luca provided the best entertainment for my two little ones to keep them busy while I was sorting my new phone and contract. Thank you to you all for being so kind and helpful, much appreciated 🙂

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hello, Vicky,

Thanks for letting us know what an amazing job Graham did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca was very professional and helpful

Luca was very professional and helpful

16 janvier 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Matrk. Thank you for your review for Luca. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly informative staff

Friendly informative staff. Explained options in unpressurised environment.

11 janvier 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service! Solved more than the issue I went for, and what a difference having such a great knowledgeable team working together like that! Everyone should pop in for a 'health check' on plans, contracts etc!

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I popped into Vodafone with questions…

I popped into Vodafone with questions about changing my contract and the team in East Grinstead were really helpful answering my questions and laying out the service I’d expect with Vodafone. I have gone away to review my options but the team in East Grinstead are incredible.

1 janvier 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey,

Thanks for letting us know what an amazing job our East Grinstead Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good knowledge and advice

Good knowledge and advice

14 décembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

They were so so helpful

They were so so helpful. Changed 2 phones for us and got us a really good deal.

14 décembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service is the difference

Excellent service providing different options that suits my needs and preferences. Have used this store for 4 years and never had a bad experience!

2 décembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Duncan, It's great to see our team left such a great impression on you that you keep coming back ☺️
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

V friendly and quick to serve

V friendly and quick to serve, and good patter with customers. Thaks Matt and Josh.

23 novembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Worst Internet provider I've ever experienced

I've moved from a different broadband over to Vodafone and ever since, I've been having a lot of problems which were either, not being able to connect to the Internet or a very slow Internet speed. On top of all this, it will randomly decide to drop out and disconnect from the device I'm using. Would recommend not choosing Vodafone.

18 septembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey Daniel 👋 I'm sorry you're having problems with your broadband. You can try some diagnostics through this link https://vodafone.uk/2Wa6bEU If it detects any problems it will route you to the correct place. If you'd like to speak to someone from our technical team you can call 191 or 0333 304 0191 from a non Vodafone number. Alternatively you can contact our webchat here 👉 https://www.vodafone.co.uk/chatbackug

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