Vodafone UK - East Kilbride Avis 

437
•
TrustScore 5 sur 5

4,9

Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would just like to thank and praise Jake for all his help today. I have been trying to deal with Vodafone 3 by phone with no success. Today they incorrectly directed me to deal with a store. When I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The assistant manager at the east Kilbride shop was very helpful. He helped with the extra payments on our bill.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... Voir plus

L'entreprise a répondu


À propos de l'entreprise


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  • Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

437 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(437)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a good experience working with…

Had a good experience working with Arron and Umer at the Vodafone Eastkilbride. Good personalities and very professional. Keep on doing the good work. We are sold to Vodafone. 👍🏾👍🏾👍🏾👍🏾

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hi KC, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Muhammad Asad very good assistant…

Muhammad Asad very good assistant pleasant I was very happy with the deal I go I would definetly recommend Vodafone very satisfied 😌 😀

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Si and Jamie are the best!!!!

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Catherine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Si and Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

More for less at Vodafone

Easy - polite professional efficient … sought our wishes and beat with knowledge of offers! Savings always welcomed! Thank you

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Chris,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff was really helpful and kind

Staff was really helpful and kind. Muhammad Asad

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Rana,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I m listed as a vulnerable customer …

I m listed as a vulnerable customer with 3. The 3 shop in Westwood, Margate was shut with note alternative shop nearby.phoned to ask nearest, but as three customer was given runaround of name middle name and everything except shoe size. Asked for supervisor but still not informed of so called nearby shop. Discovered nearby shop was 25 miles away in Canterbury. Received excellent service but due to IT problems had my data wiped && not permitted to download myself from the cloud REF : 177485168175899978770410970 999 'TRACE I.D.' WAS TOLD 3 AMALGAMATED with vodaphone from April 1, so waited week before going but told I would be liable for a 25 £ charge.Told go back to Canterbury which would cost me about the same with no garintee it would be sorted...as vulnerable customer I consider it ABONABLE

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Des,

Thank you for taking the time to share your experience, and I’m truly sorry to hear about the difficulties you’ve faced. The challenges you described—especially as a vulnerable customer—are absolutely not the level of care you should expect, and I completely understand how frustrating and distressing this must have been for you.

The situation with the closed shop, the lack of clear information about the nearest alternative location, and the repeated questions when you simply needed help is disappointing, and it’s not the experience we want anyone to have. Being asked to travel 25 miles, only to face IT issues resulting in data loss and then a potential charge afterwards, is understandably unacceptable.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Muhammad was very helpful

Muhammad was very helpful. Explained all my options and explained all stages of the process

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Alfie, ​

Thanks for the lovely review and fantastic support for Muhammad. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service from Umer

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Jack,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It's was very wonderful experience and…

It's was very wonderful experience and Umer handled my request very professionaly and I reccomend Umer to everyone

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

aaron listened to my mum and was very…

aaron listened to my mum and was very patient tried to get the best deal for her as ahe was out of contract with all her lines and saved her money

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Adamson,

Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks to Aaron for your help with my…

Thanks to Aaron for your help with my upgrade today. The process was made quick and easy to understand.

5 février 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Umer

Great service from Umer. Helped my dad when he was confused with regards to getting a new phone etc

2 février 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Ally,

Thanks for the lovely review and fantastic support for Umer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was our retail adviser and he was…

Aaron was our retail adviser and he was top class! A real professional service and he LISTENED to us and quickly sorted all the questions and requirements we had! He is definitely a top asset to Vodafone

2 février 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Andrew ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

verry good help got the awnsers we need

verry good help got the awnsers we need

9 janvier 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Chantelle,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks very much Aaron for the…

Thanks very much Aaron for the excellent and friendly service.

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey William,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service is outstanding & Umer…

The service is outstanding & Umer understood all my needs and quoted the best deal
Well done

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Moiz,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Umer was great

Umer was great. No hard sell, very relaxed knowledgable and felt well looked after. Thanks

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Matteas,

Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Umer store manager was very helpful and…

Umer store manager was very helpful and helped me find the right deal

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by Umer

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Tam,

Thanks for the lovely review and fantastic support for Umer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was extremely helpful.

Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skills.

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - East Kilbride

Hey Mairi,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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