Vodafone UK - Eastbourne Avis 

244
•
TrustScore 5 sur 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Switched me from my current mobile to Vodafone and made it smooth , seamlessly and cheaper! Lewis was spot on !!! Thankyou so much!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

244 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(244)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Caleb was great

Caleb was great and helped me upgrade my phone, even transferred my data and got me a great deal on a laptop!

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey Adrian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

They were very helpful I was Caleb and…

They were very helpful I was Caleb and Mick and they were great at talking me through everything.

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey Gaynor,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and advice

Great service and advice. Really appreciated Caleb talking through the options.

6 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey Craig,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lewis helped us to save money on our Broadband

Went in to pick up and trade in my old phone. Spoke to Lewis about my broadband and realised he could save us a lot of money on our broadband. Great guy.

27 février 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Richard,

What awesome feedback for Lewis! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service from Lewis

7 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Melody,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lewes is a credit for this company

I received the best customer service ever. Lewes was Very profesional. I can really recommend that person. I didnt felt preasure to make decisions. 🙌

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Edyta 👋

Thanks a lot for the insightful feedback for Lewis, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were really helpful and…

The staff were really helpful and couldn’t have been better

4 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Christine,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lewis was really helpful and managed to…

Lewis was really helpful and managed to get us better deals on our phones and Wi-Fi. Moving from 02 and sky.

2 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Issac,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lewis at the Eastbourne store was of…

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through it all as quickly as possible improvising with his colleagues computer which was helpful too. Great work

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lewis was very helpful and friendly

Lewis was very helpful and friendly

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey Glenn,

Thanks for letting us know what an amazing job Lewis did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All good

All good. Happy with clear and speedy service

21 février 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hey Li,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Everything was explained to me so that I understood! Caleb helped me get to grips with QR codes, thanks!

15 février 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Very helpful staff,helped alot, including offering broadband service

15 février 2025
Avis spontané
Logo de Vodafone UK - Eastbourne

Réponse de Vodafone UK - Eastbourne

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service but a little slow on the…

Great service but a little slow on the internal system side of things

11 février 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Neil. Thank you for your review. Minus the system issues, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Eastbourne

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was very knowledgeable when it comes to phones and her passion for her job is clearly noticeable in her deliverance.

9 février 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Luke. Thank you for your review for both Harry and Emma. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I can’t begin to say how helpful Reece…

I can’t begin to say how helpful Reece and Katie were. They got me out of a reel pickle and explained everything in detail

28 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Lisa. Thank you for your review for both Reece and Katie. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma in Eastbourne

I've had a great service from Emma this morning. I arrived hoping that my broadband problems could be resolved and left feeling so relieved about the professional service I received.

27 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Anthony,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was extremely helpful when we…

Katie was extremely helpful when we came in to change our phones, she explained everything very clear and simple and it was all done very quickly. Thank you !

16 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi George. Thank you for your review for Katie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry has excellent customer service…

Harry has excellent customer service skills. Spent time, to get the best possible deal for me today. Explained everything to me, in a non- patronising manner. Extremely happy with the service he provided for me. Well done and the best of wishes for his continued progress with Vodafone.

13 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

Hi Elaine,

We’re glad to hear you found the best deal for you when visiting Harry in our store. Thanks for your review and kind words. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Helpful advice

Helpful advice, managed to almost half my monthly bill & will be upgrading device in 3 months time.

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eastbourne

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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