Vodafone UK - Ellesmere Port Avis 

454
•
TrustScore 5 sur 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went into Vodafone in Ellesmere Port this morning knowing very little about phones but the advisor (Ed) could not have been more informative and kinder helping us to choose our new phone and show... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

454 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(454)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ed very helpful and explained…

Ed very helpful and explained everything fully

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Tim,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

Ed was amazing.. sorted all my question very professional.

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Hazel,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Sana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I brought my iPad in for return as…

I brought my iPad in for return as wasn’t working Leah was a great help very polite and extreamly helpful thank you Leah

29 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Katrina,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed helped me set my phone up,absolutely…

Ed helped me set my phone up,absolutely outstanding service as always.
Thank you Ed.

27 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Alan,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leah was very helpful

Leah was very helpful, popped in late last week with a problem and Leah was more than happy to help, really appreciate good staff anywhere that are so willing to help

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Listened and sorted all the problems…

Listened and sorted all the problems out, am very grateful for her time and effort

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Joe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lauren was very helpful in the…

Lauren was very helpful in the Ellesmere Port branch and suggested some options we were not aware of. Not many face to face stores left anymore so this one is a bonus.

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leah Ellesmere port

I had a lovely easy interaction with the sales rep Leah, friendly and polite

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lauren was superb

Lauren was superb. She swapped my sim from o2 and gave me a great deal on another sim for my friend. She also helped me set up Spotify on my iPad and a new iCloud account. Really helpful and friendly. Thank you

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Anthony,

Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Lauren.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marc was amazing

Marc was amazing, very helpful and knowledgeable, went in to ask about my tariff ended up with a newer phone and worked out cheaper than I was paying now. A credit to Vodafone.

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Eddie most informative and helpful .

7 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Rowena,

Thanks for the lovely review and fantastic support for Eddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed has helped me in the past,and today…

Ed has helped me in the past,and today was no exception.Friendly,personable and no hassle.All good.

4 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Robert,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Marc when upgrading…

Great service from Marc when upgrading my phone

4 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Marc,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saved money with Marc on home broadband…

Saved money with Marc on home broadband and sim great service 👍

4 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Francis,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed brilliant service as per usual.

Ed brilliant service as per usual.

3 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was helpful,friendly,showed me a few…

Ed was helpful,friendly,showed me a few tips and tricks,and showed a possible saving to switch my broadband.

1 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Rita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and well explained from…

Great service and well explained from Kylie

30 mars 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Roy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Went in store for help with my WhatsApp. Leah helped sort it out. Excellent customer service.

27 mars 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Jay,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed has helped me in the past,and copied…

Ed has helped me in the past,and copied all of my stuff without a murmur.A good experience once again.

21 mars 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hi Liz,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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