Vodafone UK - Falmouth Avis 

252
•
TrustScore 5 sur 5

4,9

16 Market Street, TR11 3AF Falmouth, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m ve... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 16 Market Street, TR11 3AF, Falmouth, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

252 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(252)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Gryff was really helpful. Showed us various options and helped by to save a bit of money so very happy.

2 août 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Nicki,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gryff and Luke were extremely…

Gryff and Luke were extremely professional and helpful

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff in the Falmouth store have…

The staff in the Falmouth store have been nothing but polite, professional and extraordinarily patient - exemplary service, thank you.

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack

Jack was extremely helpful with renewing contracts, friendly and explained the options very clearly.

17 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Sorted out all the issues I had had…

Sorted out all the issues I had had previously with upgrading, very seamless service. New contract sorted. Very professional, friendly service overall.

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff

Great staff, very helpful

2 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Stephan,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gryff was absolutely great at sorting…

Gryff was absolutely great at sorting out my additional handset and contract after it being messed up in the Truro branch explained everything was so helpful and friendly

17 juin 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was fantastic

Luke was fantastic. Got everything sorted helped me with clear guidance. Much appreciated.

16 juin 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Thank you for the review,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really satisfied very helpful and…

Really satisfied very helpful and informative took time to explain everything really good not rushed which made a very comfortable meeting. Luke was excellent.

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

We appreciate your positive feedback regarding the time and care taken to ensure a comfortable experience.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fab Falmouth store staff

Falmouth store staff Gryff and Jack were very helpful, sorted me out with my new phone and a great tariff. I've been a Vodafone customer for 25 years, and I felt valued for that in this store.

20 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Nicki,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful,friendly and professional

Very helpful,friendly and professional. Thank you for solving my issues and the upgrade

12 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Mark,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke has been very helpful and helped…

Luke has been very helpful and helped me with my WiFi and phone

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey John, ​

Thanks for the lovely review and fantastic support for Luke. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was very helpful couldn't have…

Luke was very helpful couldn't have asked for anything better

8 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Penwithian,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in and spoke with Gryff and Luke…

Went in and spoke with Gryff and Luke they helped me sort my phone out very helpful and efficient

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Jameel,

Thanks for the lovely review and fantastic support for Gryff and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Internet rate

We came in to sort out my internet price to get a better deal and gryff who served us was very helpful and managed to get a better deal

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and fast

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Richard,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful

30 avril 2025
Avis spontané
Logo de Vodafone UK - Falmouth

Réponse de Vodafone UK - Falmouth

Hey James,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

I was able to get a SIM card sorted…

I was able to get a SIM card sorted despite my unique circumstance of being an American with a German SIM card.

1 mai 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Dylan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Falmouth Store Experience

Was served by Gryff and Luke, such an easy process and amazing customer service! We had a really good laugh and a great experience all round, couldn’t recommend the Falmouth store enough.

25 avril 2025
Avis spontané
Logo de Vodafone UK - Falmouth

Réponse de Vodafone UK - Falmouth

Hey there,

Thanks for the lovely review and fantastic support for Gryff and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gryff was super helpful sorting out my…

Gryff was super helpful sorting out my phone and making it run correctly

29 avril 2025
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Michael,

Thank you for the wonderful review and the fantastic support for our store agent, Gryff.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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