Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus
L'entreprise a répondu
16 Market Street, TR11 3AF Falmouth, GB
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Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus
L'entreprise a répondu
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Voir plus
L'entreprise a répondu
Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone
L'entreprise a répondu
This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m ve... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
16 Market Street, TR11 3AF, Falmouth, Royaume-Uni
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Gryff was really helpful. Showed us various options and helped by to save a bit of money so very happy.

Réponse de Vodafone UK - Falmouth
Gryff and Luke were extremely professional and helpful

Réponse de Vodafone UK - Falmouth
The staff in the Falmouth store have been nothing but polite, professional and extraordinarily patient - exemplary service, thank you.

Réponse de Vodafone UK - Falmouth
Jack was extremely helpful with renewing contracts, friendly and explained the options very clearly.

Réponse de Vodafone UK - Falmouth
Sorted out all the issues I had had previously with upgrading, very seamless service. New contract sorted. Very professional, friendly service overall.

Réponse de Vodafone UK - Falmouth
Gryff was absolutely great at sorting out my additional handset and contract after it being messed up in the Truro branch explained everything was so helpful and friendly

Réponse de Vodafone UK - Falmouth
Luke was fantastic. Got everything sorted helped me with clear guidance. Much appreciated.

Réponse de Vodafone UK - Falmouth
Really satisfied very helpful and informative took time to explain everything really good not rushed which made a very comfortable meeting. Luke was excellent.

Réponse de Vodafone UK - Falmouth
Falmouth store staff Gryff and Jack were very helpful, sorted me out with my new phone and a great tariff. I've been a Vodafone customer for 25 years, and I felt valued for that in this store.

Réponse de Vodafone UK - Falmouth
Very helpful,friendly and professional. Thank you for solving my issues and the upgrade

Réponse de Vodafone UK - Falmouth
Luke has been very helpful and helped me with my WiFi and phone

Réponse de Vodafone UK - Falmouth
Luke was very helpful couldn't have asked for anything better

Réponse de Vodafone UK - Falmouth
Went in and spoke with Gryff and Luke they helped me sort my phone out very helpful and efficient

Réponse de Vodafone UK - Falmouth
We came in to sort out my internet price to get a better deal and gryff who served us was very helpful and managed to get a better deal

Réponse de Vodafone UK - Falmouth
I was able to get a SIM card sorted despite my unique circumstance of being an American with a German SIM card.

Réponse de Vodafone UK - Falmouth
Was served by Gryff and Luke, such an easy process and amazing customer service! We had a really good laugh and a great experience all round, couldn’t recommend the Falmouth store enough.

Réponse de Vodafone UK - Falmouth
Gryff was super helpful sorting out my phone and making it run correctly

Réponse de Vodafone UK - Falmouth
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