Visited Amal in the Farnborough store, he was very welcoming and helpful sorting out our new sim contracts. Made the whole experience easy and positive. Great job, thank you!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Voir plus
L'entreprise a répondu
Jack was very helpful and answered any questions we had , good customer service
L'entreprise a répondu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Farnborough
Écrit par l'entreprise
Coordonnées de contact
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Royaume-Uni
5,0
Excellent
246 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Amazing customer service
Amazing customer service. Help me return incorrect order and provide upgrade on existing nr. Thank you so much.
7 août 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Jenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with Michal very helpful
23 juillet 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Colin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Michal —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sanjay has been brilliant
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest and explained everything. I am extremely grateful to him and he has saved me as an ongoing customer for Vodafone. Thank you Sanjay!
16 juillet 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Petrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Achieved exactly what I came in for. Michal was excellent.
9 juillet 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Adam,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for help wiyh upgrade and…
Thank you for help wiyh upgrade and especially for help with transfer all my data from very old phone which was extremely important for me. Thank you team Vodafone Farnborough
6 juillet 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Kevin,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service.
Amazing customer service.
Thank you for you help Michael. You been amazing
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Lynne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Birash
Was served by Birash, he was extremely helpful and had amazing customer service and stayed half hour after closing to make sure I got my phone sorted
18 juin 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Lewis! We're happy to hear that you received amazing customer service. We appreciate you acknowledging the employee's dedication in ensuring your phone issue was resolved even after closing. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for amazing customer…
Thank you for amazing customer service-time to explain all and care about my old phone
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Bhim.
We're happy to hear that you received amazing customer service.
Thanks for taking the time to leave us this great feedback,
Vodafone Social Media Team
As a customer for 45 years I have been…
As a customer for 45 years I have been much with such a very good service and kidneys which was exceptional
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Henry. We're happy to hear that you've received very good service.
We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
Michal was amazing
Michal was amazing, helped us got us sorted out, really recommend using vodafone
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Lilly.
We're happy to hear that you had a great experience and everything was sorted out.
Thanks for your fantastic support,
Vodafone Social Media Team
Very good customer service,
4 juin 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Kathleen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Jakob in the Farnborough…
Thank you Jakob in the Farnborough Vodafone for being so helpful and explaining everything clearly.
Absolutely 5 stars from me.
3 juin 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Andrea,
Thanks for the lovely review and fantastic support for Jakob. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rayhan helped me with data transfer and…
Rayhan helped me with data transfer and to choose s25 ultra
31 mai 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hey Frances,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Great advice, helped me upgrade to a better phone for very little money.
11 mai 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Quentin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnborough
Hey.
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Priya was absolutely excellent service…
Priya was absolutely excellent service she went above and beyond so helpful
26 avril 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Jane,
Thanks for the lovely review and fantastic support for Priya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stuck sun card
Thank you so much to Sanjay at Farnborough he has been so helpful and knowledgeable , really appreciate it thank you
13 avril 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Jen,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing service today at…
Absolutely amazing service today at Vodafone Farnborough branch! Extremely helpful very friendly and informative. Thank you so much !
7 avril 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dealt with a lovely guy called Michal…
Dealt with a lovely guy called Michal at the Vodafone shop at Farnborough today. He was very helpful in discussing my son’s phone package and really helped me understand overseas tariffs.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Farnborough
Hi Will,
We really appreciate your wonderful review and the amazing support for Michal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
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