Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Voir plus
L'entreprise a répondu
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... Voir plus
L'entreprise a répondu
My recent visits to Glasgow Silverburn Vodafone store has been very worthwhile advice in changing my broadband provider. Helpful & friendly, Ben & Ariz + Team were fantastic, an asset for this store,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Glasgow Silverburn
Écrit par l'entreprise
Coordonnées de contact
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Royaume-Uni
4,9
Excellent
338 avis
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Les gens ont aussi consulté
Appalling - avoid at all costs
Absolutely dreadful service from Vodafone (the shop in Silverburn). Have been a customer for over 10yrs. Contract had expired and was due for renewal/upgrade. I explained I wanted to keep the handset and move down to sim-only. But was told my monthly cost would actually increase due to issues with phone insurance. No effort to negotiate or make a better offer. Just a shrug of the shoulders from the sales rep Jaina - "sorry, there's nothing we can do". Appalling. Phone and broadband cancelled with immediate effect. A horrendous company.
14 août 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hi Calum,
We sincerely apologize for the difficulties you've encountered with our store service and fully understand your frustration regarding your contract. It is truly disappointing to hear about your experience, and we want to emphasize that this does not reflect the standard of service we aim to provide.
If you wish to submit an official complaint and feel that your concerns have not been adequately addressed, please feel free to contact my team via Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Your feedback is invaluable to us, and we are dedicated to resolving your issues and offering the assistance you require.
Thanks again,
Vodafone Social Media Team
Thank you Jaina for setting up my new…
Thank you very much Jaina for your excellent customer service setting up my new iPhone 13. You deserve five stars. Appreciate your patience.
7 août 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Carole,
Thanks for the lovely review and fantastic support for Jaina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant
Laiba was brilliant! Fantastic service will definitely come back again
3 août 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Steven,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant today
Laiba was brilliant today. Very knowledgeable and saved us money! So happy to be staying with Vodafone especially after great service
3 août 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Naehma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was fantastic at transferring…
Jamie was fantastic at transferring everything onto my new phone!
1 août 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cole was very friendly and personable…
Cole was very friendly and personable helping with getting new phone and transfering
29 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben from Silverburn
Ben in Vodafone Silverburn gave great customer service while getting me a Samsung ZFlip 7 pre-order
12 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey James,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was great today
Ben was great today, helped me pick out brand new phone and helped set it up for me, great experience
8 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Louise,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz and Jamie were great with sorting…
Ariz and Jamie were great with sorting me out with a new phone
7 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you kieran for being so helpful…
Thank you kieran for being so helpful and friendly in store today.
5 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Karen,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz was great with helping me sort out…
Ariz was great with helping me sort out my new phone.
5 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey John,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Jaina for helping me with my…
Thank you Jaina for helping me with my iPhone 15 set up. I appreciate it.
2 juillet 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz was great with helping me set up…
Ariz was great with helping me set up my new phone.
28 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Kieran and Laiba for a speedy…
Thank you Kieran and Laiba for a speedy service today in store.
17 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hi Chelsea. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you jaina for transferring all my…
Thank you jaina for transferring all my data across, and getting a great deal.
16 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hi Alan,
We're happy to hear that your data transfer went smoothly and that you're pleased with the offer you received.
Thanks,
Vodafone Social Media Team
Cole was very helpful with getting me a…
Cole was very helpful with getting me a great deal and transferring my data across
15 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hi Michelle. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was great at transferring…
Jamie was great at transferring everything across for me!
2 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Eli,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was very helpful and great with…
Laiba was very helpful and great with assisting with upgrading my phone. A real asset to the team.
2 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Jillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James ,the store assistant
James ,the store assistant, was so patient, understanding and knowledgeable. He answered my many questions with ease while always smiling. Clearly an asset to your company.
Alex Fleming
1 juin 2025
Avis spontané
Réponse de Vodafone UK - Glasgow Silverburn
Hey Alex,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Glasgow Silverburn
Hey Daniel,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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