Vodafone UK - Gloucester Southgate Avis 

528
•
TrustScore 5 sur 5

4,9

2 Southgate Street, GL1 2DH GLOUCESTER, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Gloucester Southgate

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 2 Southgate Street, GL1 2DH, GLOUCESTER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(528)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Viktoria was amazing

Viktoria was amazing, helped me get my current phone, wonderful experience and gave great advice

30 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Lisa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Crystal was really kind and helpful…

Crystal was really kind and helpful with cancelling my broadband . She pointed me in the right direction and talked me through the step by step process for doing online .

21 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Ellie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Gloucester store were extremely…

The Gloucester store were extremely helpful teaching me to use my new phone. Thank you zaid

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Malcolm,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was really helpful and friendly

Tom was really helpful and friendly

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Ann,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom in the Gloucester store was really…

Tom in the Gloucester store was really helpful efficient polite and friendly nothing was too much trouble

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Gordon,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Crystal was super helpful getting my…

Crystal was super helpful getting my sim swapped over to a different phone! so quick and easy, very grateful for the help!

28 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Avie,
 
This is great to hear that your SIM swap was handled smoothly by Crystal! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was extremely helpful!

Jamie was extremely helpful!

25 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi Emily,

This is a great review for Jamie. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Collecting my phone and setting it all…

Collecting my phone and setting it all up was made easy By Tom in the Gloucester store

24 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi Alison,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Went into store today to trade in and upgrade my phone. Kellie was wonderful and gave great service. She helped me achieve everything I wanted today. Great service

21 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi Jade,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was an absolute star today

Tom was an absolute star today, helping sort out my mobile phone issue. He was friendly, reassuring and solved my problem with ease…a real credit to Vodafone

13 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi Richard

It's great to see that you had really positive experience with Tom! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kellie was very friendly and helpful

Kellie was very friendly and helpful

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi John,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie at Gloucester Vodaphone gave me…

Jamie at Gloucester Vodaphone gave me excellent advice and service this morning, advising me of the different options to suit my needs to upgrade my phone,he also sorted out some existing problems I had.
Thank you Jamie, you made the whole process painless.

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Victoria has been amazing and was great…

Victoria has been amazing and was great at getting me a better deal and upgrade

24 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi. Thank you for your review for Victoria. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’m very happy with the service and…

I’m very happy with the service and results of the new contract and Zaid was very helpful

24 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi Martin. Thank you for your review for Zaid. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom in your Gloucester store was a…

Tom in your Gloucester store was a pleasure to deal with, even at my old age he managed to make everything feel really simple

20 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Vikki and she was…

I was served by Vikki and she was really professional and friendly and I was able to have a new phone at a great price

21 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Ivory,

Thanks for letting us know what an amazing job Vikki did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Kelly in the Gloucester…

Served by Kelly in the Gloucester branch who was amazing and got all that I wanted done.
Thank you so much

21 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hey Brioni,

Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you in our Gloucester Store!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful

My son and I were clueless but Ben guided us through our options and we left happy that we had the right phone for us.

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Hi Leanne, it's great ot hear Ben was able ot make the process as simple as possible. All the choice out there it can be a little daunting, so it's great Ben was so helpful. All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Young lady member of staff could not do…

Young lady member of staff could not do enough to help. Very knowledgeable listened to our problem and advised accordingly

12 février 2025
Avis spontané
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Réponse de Vodafone UK - Gloucester Southgate

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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