We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Voir plus
L'entreprise a répondu
94 High Street, PO12 1DS Gosport, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Voir plus
L'entreprise a répondu
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Voir plus
L'entreprise a répondu
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Voir plus
L'entreprise a répondu
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
94 High Street, PO12 1DS, Gosport, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help and advice, knowledge of your store Manager Frank was to us invaluable needing g to have back up i ternet as cancelling Virgin movie g home a abraud. If hod gone to Portsmouth one would have been given the run around. Bravo Zulu to Frank on your store. Akamune-Miles

Réponse de Vodafone UK - Gosport
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!

Réponse de Vodafone UK - Gosport
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

Réponse de Vodafone UK - Gosport
Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

Réponse de Vodafone UK - Gosport
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

Réponse de Vodafone UK - Gosport
He was very polite, explained everything and made the transfer seemless

Réponse de Vodafone UK - Gosport
Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

Réponse de Vodafone UK - Gosport
I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

Réponse de Vodafone UK - Gosport
Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

Réponse de Vodafone UK - Gosport
Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

Réponse de Vodafone UK - Gosport
Franc was amazingly helpful and very knowledgeable.
Zero fuss upgrade and sim swap, would 100% recommend

Réponse de Vodafone UK - Gosport
Frank was super helpful and knowledgeable- got me the best deal and the most helpful for roaming abroad. Made it painless - thank you!

Réponse de Vodafone UK - Gosport
Lonnie in store sorted out what has taken 13 hours on the phone, 55 emails and 6 texts. Outstanding support given.

Réponse de Vodafone UK - Gosport
Was really good and really helpful would definitely recommend and come back

Réponse de Vodafone UK - Gosport
Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

Réponse de Vodafone UK - Gosport
Took phone to store to get everything transferred over, Nick was polite and everything was done in a timely manner, thanks

Réponse de Vodafone UK - Gosport
Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.

Réponse de Vodafone UK - Gosport
Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information

Réponse de Vodafone UK - Gosport

Réponse de Vodafone UK - Gosport
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.