Vodafone UK - Greenwich Avis 

234
•
TrustScore 5 sur 5

4,9

Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just got my annual subscription, it was a student offer which I didn’t know about but the employee over there, Evindar explained it to me which got me to purchasing it. Really good service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sergiu was incredibly helpful. Something I struggled with for three hours trying to sort out online with online chat assistance, Sergiu resolved within 4 mins. That was such a shock. Next time I have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We interacted with Godwin, he was super helpful. He answered all the queries patiently and had answers to all our questions. Very satisfied 😊

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(234)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good Samaritans

Had a problem with my phone. Serge me Michael really helpful and patient. A credit to Vodophone!

13 juin 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi Paul,

It's great to hear your phone is now as it should be. Thanks for your review for Serge and Michael. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Sergiu was absolutely amazing

Sergiu was absolutely amazing. Quick and helpful! Couldn’t recommend him more.

9 juin 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi Abigail

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was very happy with the customer…

Was very happy with the customer services was well spoken very helpful would highly recommend this store

31 mai 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Sharleyne,

Thanks for taking the time to share this positive feedback with us! We really appreciate the 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Listening

Caleb listened to my issues asked and found out what I actually required then sorted it out for me and guess what? Its working

23 mai 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi Sharon. Thank you for your review for Caleb. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Experience

Micah was very helpful and professional. Process of upgrading was simple and easy and he offered me great advice on what phone to go for.

1 avril 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi. Thank you for your review for Micah. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Polite and good service

Polite and good service

22 mars 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff he is very good

The staff he is very good

27 février 2024
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Dapo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredibly helpful staff

Incredibly helpful staff. I had an issue that turned out to be with the hardware but they spent near an hour trying to get it sorted and then advised me how to get my phone fixed.

22 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Guy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael and Sergio are very helpful and…

Michael and Sergio are very helpful and fantastic legends

5 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Jack,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to ask for a SIM deal and…

I went in to ask for a SIM deal and left with a brand new S23 Ultra for the same price I was paying before, Sergio and Micah both are great.

27 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Isaac,

It's great to hear about your recent experience, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sergiu and mika were great!!!!

18 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi there,

It's great to hear about your recent experience, and feedback for Sergiu and Mika. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sergio has been really great in helping…

Sergio has been really great in helping me in a situation others couldnt figure out. Instead of passing me around, he worked across couple days and followed up with me to make sure my wife’s number was found and activated.
He personalised his service where he remembered our names and kept us updated on the progress of the situation.

18 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi Anoop,

Thanks for taking the time to write such a great review! We're delighted that Sergio was able to resolve your query. If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thank again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very polite

Fast, polite service

29 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to upgrade my phone and had a…

Went in to upgrade my phone and had a laugh with the guys who work here, super friendly and easy going staff.

Left the store with 2 brand new devices for my other half and I.

30 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey, Thanks for your awesome feedback for our team. It's great to see they made upgrading such a pleasure.
Hope you're loving your new phones.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Godwin - Vodafone Greenwich

Godwin talked me through several possible deals and gave exemplary service with a calm and reassuring manner during my visit to Vodafone Greenwich

28 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Dan,

Thank you for taking the time to review, it's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Godwin today

Great service from Godwin today. Wonderful customer service keep the good work

28 novembre 2023
Avis spontané
Logo de Vodafone UK - Greenwich

Réponse de Vodafone UK - Greenwich

Hi Nana. Thank you for your review for Godwin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited The Greenwich store and it…

I visited The Greenwich store and it was my first time. It was the best experience ever as the worker Mo and his colleague helped me and my friends . Especially Mo who was very kind smiling , gave the best advice and supported me through my plan . Would definitely recommend to friends and family. Thank you

24 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi Ayse. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service

The customer service was extraordinary, staff mo was very friendly and very welcoming. He was very patient. He was very funny and I had a splended experience. Thank you very much

24 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hi Eda. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic Experience with Mo

20 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Greenwich

Hey Effiong,

Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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