I popped into the Grimsby branch today to upgrade my phone and sort out some teething problems! I was served by Chloe who was brilliant, she was very knowledgeable about all aspects and gave me tips o... Voir plus
L'entreprise a répondu
Unit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I popped into the Grimsby branch today to upgrade my phone and sort out some teething problems! I was served by Chloe who was brilliant, she was very knowledgeable about all aspects and gave me tips o... Voir plus
L'entreprise a répondu
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Voir plus
L'entreprise a répondu
There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was re... Voir plus
L'entreprise a répondu
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing service, helped trade in an old phone against a new phone and resolve a couple of issues that cropped up.

Réponse de Vodafone UK - Grimsby
Amy was brilliant and got me sorted just in time

Réponse de Vodafone UK - Grimsby
Came in for a new phone. This was quick and easy and great service from Chloe

Réponse de Vodafone UK - Grimsby
Very nice lady in store, Amy did everything we asked for and more! Could not be happier and saved me some money

Réponse de Vodafone UK - Grimsby
Amy was lovely to speak to and did me a new phone and tech service today when picked up.

Réponse de Vodafone UK - Grimsby
Amy helped me get a new phone today and got me a good deal. She is a credit to the team.

Réponse de Vodafone UK - Grimsby
Was served by Amy in store today, she was very helpful and gave me a good deal. Very happy with the service.

Réponse de Vodafone UK - Grimsby
Amy was super helpful, friendly and professional. She answered all my questions and I felt she listened to everything I was asking.

Réponse de Vodafone UK - Grimsby
Chloe is awesome 👌 thank you. Really helpful and gave me a great deal.

Réponse de Vodafone UK - Grimsby
The customer service from Chloe was excellent, she was friendly, polite and helpful.

Réponse de Vodafone UK - Grimsby
Visited Vodafone Grimsby (precinct) served by assistant Amy. Who was very young , professional and gave lots of information about upgrading my phone to a Samsung S24 ultra. On the whole a good experience.

Réponse de Vodafone UK - Grimsby
Chloe was friendly and professional and gave me lots of relevant information about the different services and tariffs. Excellent customer service.

Réponse de Vodafone UK - Grimsby
Chloe made me feel really welcome she talked me through everything. I had no idea what phone would be best for a teenage boy and she was very helpful. Thank you so much for going above and beyond to help.

Réponse de Vodafone UK - Grimsby
Amy was very helpful and talked everything through with me. I didn’t have a clue what package etc I was after, but was made to feel not like an idiot when she was explaining everything to me. A credit to your company and customers.

Réponse de Vodafone UK - Grimsby
The Vodafone assistant, Amy has given me a very good service, Very patient and clear and professional. Excellent

Réponse de Vodafone UK - Grimsby
Chole was a great help and explained everything perfectly to me.

Réponse de Vodafone UK - Grimsby
I walked in and was met by a young lady called chloe and from the start right till the end helped me sort out everything i needed from cancelling my old contract swapping my number over and a few other bits i wasnt to sure about so thank you

Réponse de Vodafone UK - Grimsby
Popped into the store on Monday to see the new phones and contacts and get some questions answered been looking online for a week or so kept putting in basket and never finalised the deal so popped to my local store , the store wasn’t pushy and helped me no end to finally make the purchase , Chloe was brilliant in answering questions and making the new purchase swift and easy and never felt rushed or even if I asked a stupid question she answered confident , a great team member keep up the good work

Réponse de Vodafone UK - Grimsby
The staff is helpful,kind and properly guiding. Effective service. Being served by Chloe she was well informative, kind and helpful . Her service was pleasing.

Réponse de Vodafone UK - Grimsby
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.