Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Voir plus
L'entreprise a répondu
66 High Street, GU1 3ES Guildford, GB
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Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Voir plus
L'entreprise a répondu
Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Voir plus
L'entreprise a répondu
We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Voir plus
L'entreprise a répondu
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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66 High Street, GU1 3ES, Guildford, Royaume-Uni
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Thanks Craig for all the help, you are the best

Réponse de Vodafone UK - Guildford
Went into the Guildford store today with a frozen screen. I tried all the usual methods to reboot without success. The lovely person fixed it in 5 mins and no charge! The only problem was he wouldn't/couldn't tell me how he did it! I'm sorry I didn't get your name but possibly British Chinese heritage..you are a star.Thank you for sorting!

Réponse de Vodafone UK - Guildford
This was a fantastic speedy visit to the shop. It’s like Steve knew exactly what I wanted before asked.
I was in and out in no time. Very satisfied, keep it up.

Réponse de Vodafone UK - Guildford
nishant helped me upgrade my phone and switch home broadband saving me money in the process

Réponse de Vodafone UK - Guildford
What a pleasant visit.
I had a very good visit to the Guildford shop after a very difficult phone interaction.
I was greeted by Steve who quickly found out what I needed and passed me to the expert Mo.
30 minutes later all sorted and ready to go!

Réponse de Vodafone UK - Guildford
Craig answered my questions in a professional manner

Réponse de Vodafone UK - Guildford
Steve did a great job moving the old stuff to the new phone. Hopefully the new phone lasts as long as the old one.

Réponse de Vodafone UK - Guildford
Mo was quick and efficient in getting me moved up from my Pay-As-You go SIM to a full plan that offered me greater value. Also just a solid dude to have a chat with in store

Réponse de Vodafone UK - Guildford
Chloe was very helpful at the Guildford store. Thanks Chloe

Réponse de Vodafone UK - Guildford
Steve surprised me. He managed to give me a better package than I was already on and a brand new phone. He set it up for me the £25 charge was a bargain every thing was there just as I hoped it would be.

Réponse de Vodafone UK - Guildford

Réponse de Vodafone UK - Guildford
came in the other day and Sam helped me replace my sim after i lost my phone abroad! So very helpful and would consider coming back to this branch just for him! thanks sam

Réponse de Vodafone UK - Guildford
Spoke to craig about switching to Vodafone. He was very helfpul and was patient with me the whole interaction. I could not process anything today as i am still under contract but will come back once i get closer to the end of my current contract. Thanks Craig.

Réponse de Vodafone UK - Guildford
Mo has been very helpful and kind at Vodafone and he helps a lot at Vodafone

Réponse de Vodafone UK - Guildford
Mo was great he saved my life. I was phoneless for a week and he sorted me out within seconds. What a legend

Réponse de Vodafone UK - Guildford
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